Shipment Quality Officer

at  Canadian National Railway

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

JOB SUMMARY

The Shipment Quality Officer is responsible for ensuring customer freight is loaded to the American Association of Railroads (AAR) standards. The position handles and reviews all customer Load Plan and Securement requests and is integral to both the safe operation of the railway and the reduction of freight claim costs.

EXPERIENCE

Railyard Claims and Damage Prevention

• Minimum 5 years of railroad claims and damage prevention experience

EDUCATION/CERTIFICATION/DESIGNATION

• Bachelor’s Degree in Business Management

Competencies

• Demonstrates agility and drives change
• Sets direction and inspires others
• Communicates with impact
• Collaborates with others and shares information
• Demonstrates active listening
• Solves problems to create value

TECHNICAL SKILLS/KNOWLEDGE

• Knowledge of computer programs such as Systems, Applications and Products (SAP), Service Reliability System (SRS), Risk Management Systems (RMS), and Microsoft Office (Word, Excel, PowerPoint)
• Basic knowledge of AAR damage prevention and freight claims process
• Good understanding of railway operations
  About CN
  CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.
  At CN, we are dedicated to building North America’s safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don’t apply unless they feel they fit the job posting at 100%. Even if you don’t see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at cnrecruitment@cn.ca.
  As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.