Shipping Coordinator

at  Wakefield Canada

Wakefield Canada Inc. is an industry leading Canadian company that manufactures, distributes and markets category-leading products for the automotive, commercial heavy-duty, and industrial markets including Castrol, the #1 brand of passenger car motor oil in Canada, and the “Super Clean” cleaner-degreaser brand.
Wakefield Canada Inc. has an excellent opportunity for a full time Shipping Coordinator reporting to the Warehouse Supervisor. The Shipping Coordinator works within a collaborative team and plays a key role in ensuring the receipt, storage, retrieval, and timely dispatch of products while managing effective inventory controls and the arrangement of goods to maximize productivity levels.

• Schedule inbound appointments for receipts and/or pick ups.
• Process Freight bills for 3rd party freight deliveries.
• Administer customer inquiries or returns.
• Process inventory adjustments as required to ensure accurate inventory visibility.
• Rate shop and schedule 3rd party carrier pick-ups.
• Work with retailers, vendors, and businesses and manage key accounts.
• Generate and distribute monthly receipts and reports to show current POS shipping quantities.
• Timely and accurate transactions in ERP system including review of weekly open order reports.
• Work with finance team to review, approve/dispute customer fines.
• Process carrier loss and damage claims when necessary.
• Liaise with Customer Care, Sales, Regional Distribution Centers, and Transportation Planner on daily requirements.
• Manage offsite customer pick-ups (prepare documentation, communication with vendor/customer).
• Participate in yearly Physical Inventory counts and reconciliation.
• Maintain the warehouse to meet safety regulations and ensure processes and procedures are followed.
• Ensure that all WHMIS and HSSE regulations are adhered to.
• Participate in TDG (Transporting Dangerous Goods) training every 3 years.
• Special projects as required.