Shipping Operations Officer (Multi-Modal Controller)

at  Toll Group

About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —
www.tollgroup.com
The Seafreight Multimodal Controller is in charge of organizing, planning, directing, controlling and processing the movement of cargo via Seafreight to and from the respective destinations as required. They must treat customers with respect and do what is necessary, within company policies, to make sure customers are satisfied with their services. To ensure the clearance and collection/delivery of shipments without delay and in accordance with client’s requirements.

The Opportunity:

• Clients indent monitoring.
• Registration of straight and handover documents.
• Payment of COD handover documents.
• Tracking ETA/ETD of MBL & MAWB with shipping lines / airlines / local agents for straight and handover documents.
• Checking documents for customs clearance request / obtain any documents required.
• Open Seafreight/Airfreight/Roadfreight import/export clearing file. Record any special instructions on file cover. Hand complete file to customs broking department for customs clearance.

What you’ll need to succeed:

• IT literate.
• Effective Time Management skills.
• Effective organisational skills with significant focus on attention to details.
• Ability to effectively communicate at all levels, both internally and externally.
• Knowledge on CW1

What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in South Africa and be prepared to undertake pre-employment checks including a criminal history check and medical.

Please refer the Job description for details