Shipping & Receiving Clerk - 12 Month Term

at  De Havilland

De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 1,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.
Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance.
Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.
De Havilland Aircraft of Canada is excited to announce the addition of a group of highly experienced aerospace professionals to our organization! Mid Canada Mod Centre (MC2) and Avionics Design Services (ADS) joined De Havilland in October 2023, creating additional capacity and expanding our expertise in both avionics design services and upgrades as well as maintenance and modifications.
Profile
Mid-Canada Mod Center is one of the largest avionics sales, design, installation, and service operations. With facilities in Toronto and Waterloo Region, we are looking for a capable team player to join our Finance & Administrative team as a Shipping & Receiving Clerk at our Breslau location.

Key Responsibilities

• Answer incoming phone calls and provide customer support.
• Process customer payments.
• Review and verify courier invoices for accuracy.
• Receive and unpack purchase orders and repairs from customers.
• Log repairs into the Sage system.
• Receive and unpack purchase orders and repairs from customers.
• Receive and inspect goods, ensuring all paperwork is accurate and entered into Sage.
• Affix purchase order labels to received inventory.
• Prepare shipments for customers, and sub repairs, ensuring accuracy in serial numbers, part numbers, and documentation (including Form One where required).
• Prepare shipping documentation, including shipping records, courier forms, USR goods form, and shipping declarations for dangerous goods.
• Mail invoices to customers in a timely manner.
• File shipping documents and ensure accurate record-keeping.
• Expedite sales and sub-repairs to meet shipping deadlines.
• Act as the main point of contact for David Clark headset repairs, including logging, invoicing, and shipping to the manufacturer.
• Coordinate headset repairs with the service department.
• Log the shipping register for both inbound and outbound shipments.
• Organize and file purchase orders, including tracking yellow copies in process binders and submitting completed orders for QC.
• Ensure parts are distributed to the correct department or individual upon receipt.
• Perform general office maintenance and clean-up duties.

Qualifications

• Valid driver’s license and vehicle.

Skills

• Microsoft Office – Word and Excel proficient.
• Experience with Purolator and FEDEX courier software.
• Pleasant and professional telephone manner.
• Able to work in a fast-paced environment.
• Able to multitask.
• Experience with Sage 300 an asset.
• Able to lift 12 KG.

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.
At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.
Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks

• Answer incoming phone calls and provide customer support.
• Process customer payments.
• Review and verify courier invoices for accuracy.
• Receive and unpack purchase orders and repairs from customers.
• Log repairs into the Sage system.
• Receive and unpack purchase orders and repairs from customers.
• Receive and inspect goods, ensuring all paperwork is accurate and entered into Sage.
• Affix purchase order labels to received inventory.
• Prepare shipments for customers, and sub repairs, ensuring accuracy in serial numbers, part numbers, and documentation (including Form One where required).
• Prepare shipping documentation, including shipping records, courier forms, USR goods form, and shipping declarations for dangerous goods.
• Mail invoices to customers in a timely manner.
• File shipping documents and ensure accurate record-keeping.
• Expedite sales and sub-repairs to meet shipping deadlines.
• Act as the main point of contact for David Clark headset repairs, including logging, invoicing, and shipping to the manufacturer.
• Coordinate headset repairs with the service department.
• Log the shipping register for both inbound and outbound shipments.
• Organize and file purchase orders, including tracking yellow copies in process binders and submitting completed orders for QC.
• Ensure parts are distributed to the correct department or individual upon receipt.
• Perform general office maintenance and clean-up duties