Shiseido , Sales Consulant, Full Time

at  Brown Thomas Arnotts

GET TO KNOW US

For over 150 years, Shiseido has defined the concept of beauty and spread its knowledge and power onto the world. Heralding an army of devoted followers, we feel that by inspiring empathy, beauty can become a positive force in the world, and guide the next generation boldly into the future.
We love to find beauty and share it. We believe that beauty goes deeper than what is visible to the eye-beauty is sensitive to nature, the climate, light and colour, all five senses, and the many intricate details of life itself.
We find beauty all over the world; We find beauty through R&D. We find beauty in science and art. We find beauty in the relationships we have; in the products we make and in how we engage with the world.
At Shiseido, beauty is not an image, it is a feeling and when it is shared, we imagine a world that is, quite simply put, better. We appreciate beauty in diversity and throughout all of humankind. We realize there is still unpleasantness to be found, so we see beauty as an antidote, a place to retreat, a feeling worth sharing – we believe beauty is the unifying source.
Shiseido. Sharing beauty since 1872.
As a subsidiary of Primeline, Johnson Brothers core values of respect, teamwork, results, excellence, and courage guide everything we do. We seek individuals who demonstrate empathy and appreciation for diverse perspectives, collaborate effectively with others, and are motivated by achieving outstanding results. You should be committed to continuous improvement, maintain high standards, and have the courage to take initiative and drive innovation. If you resonate with these values and are ready to contribute to a positive and dynamic work environment where everyone can thrive and succeed, we would love to hear from you.

KNOW WHAT WE’RE LOOKING FOR

We want you to be passionate about skincare and beauty and have excellent customer service skills

• You will have Beauty Therapy qualifications and experience, such as I.T.E.C, or equivalent
• You will be experienced with working in a similar luxury beauty role
• You will be flexible and respectful of retail hours, noting that later scheduled shifts will be required. Willing to work weekends when required and extra hours for peak trading times
• You will have a listening and caring attitude, showing empathy for customers
• You will be a strong communicator with a ‘can-do’ attitude
• You will be a team player as well as working well on your own initiative and are respectful to the work of others
• You will be enthusiastic, positive, and eager to learn

• You will have the ability to report on business data, understanding targets and how to achieve and exceed them

• • You will have great organisational skills with a strong drive to achieve Company objectives

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

The Shiseido consultant is passionate about beauty and pays high attention to the customer’s needs, listening and giving relevant beauty advice.
The Shiseido Consultant is responsible for harnessing brand loyalty, building a customer database, listening to concerns and needs of their clients and giving relevant beauty advice. Responsible for cultivating trusting relationships and ensuring each client feels unique and special.
The Shiseido Ambassador is a team player who also has individual objectives and thrives in an environment where initiative is encouraged. Living the values of Shiseido, the Shiseido Consultant is responsible for driving business performance and adhering to the overall objectives of the counter.

You will drive the Shiseido Beauty Rituals and facial treatments in our beauty room

• You will plan and execute counter actions and targets
• You will drive key promotional activities and reporting on results
• You will deliver an exceptional level of customer service in line with Shiseido values
• You will maintain stock levels and working with the Cosmetic Department Manager to ensure efficient running of the counter
• You will be respectful of the overall Cosmetic Department needs in the retail environment as well as respectful of brand objectives
• You will drive the overall business objectives and using initiative to maximize overall performance of the counter
• You will work independently and well as being a team member
• You will have excellent product knowledge and keen to learn
• You will be responsible for sales reporting and adhering to counter targets

• You will build a strong customer database and drive the success of the overall business