Shop Logistic Support Specialist

at  Amplifon

Amplifon Headquarter is looking for a talented resource to join the Global Supply Chain Team and to be part of the Global Shop Logistic Support team. The candidate will work in a very fast paced environment and constantly evolving context. As part of this, he/she will contribute to build a new and high performing logistic support service with the objective to increase the customers satisfaction and facilitate the operations of our shops all over the world.Reporting to the Global Shop Logistic Manager, the Shop Logistic Support Specialist will :

• Guide the Local Shop Logistic Support team in the daily activities and support them in the exceptions management and in the supplier issues resolution
• Perform analysis on performances and process monitoring activities for a cluster of countries
• Manage service support for the assigned countries
• Manage supplier performances and collaborate with them to assure flowless communication and prompt problem solving
• Team up with account payable team, supply chain and IT team to assure Procure to Pay processes are efficient as well as accurate (claims, return management, etc.)
• Contribute to improve the Purchasing processes and support performance excellence journey
• Recommend improvement actions based on the continuous analysis of KPIs, both internally and with suppliers
• Contribute to Roll-out Amplifon Supply Chain transformation in the different Country Organization

Please refer the Job description for details