SHOP SALES ASSISTANT

at  DMY JEWELLERS PTE LTD

A Jewelry Sales Associate plays a pivotal role in delivering exceptional customer experiences and driving sales within a jewelry retail environment. Key responsibilities and skills associated with this role include:
Responsibilities:

1. Customer Engagement:

• Greet customers warmly and ascertain their needs and preferences.
• Provide detailed information about jewelry pieces, including materials, gemstones, and craftsmanship.
• Assist customers in selecting jewelry that aligns with their desires and occasions.

1. Sales Performance:

• Achieve and exceed personal and store sales targets through effective selling techniques.
• Promote current sales, promotions, and loyalty programs to customers.
• Process transactions accurately using the point-of-sale system.

1. Product Knowledge:

• Stay updated on the latest jewelry trends, collections, and brand information.
• Educate customers on jewelry care and maintenance.

1. Store Maintenance:

• Ensure that display cases are clean, organized, and visually appealing.
• Monitor inventory levels and report discrepancies to management.

1. Customer Relationship Management:

• Build and maintain lasting relationships with customers to encourage repeat business.
• Handle customer inquiries and resolve issues promptly and professionally.

Key Skills:

• Interpersonal Skills: Ability to connect with diverse customers and understand their needs.
• Sales Acumen: Proficiency in persuasive selling techniques and closing sales.
• Product Expertise: In-depth knowledge of jewelry products, including materials and design.
• Attention to Detail: Keen eye for detail to ensure product quality and accurate transactions.
• Communication: Clear and effective verbal communication skills.

Qualifications:

• Previous experience in retail sales, preferably in fine jewelry or luxury goods.
• High school diploma or equivalent; additional certifications in gemology or jewelry design are advantageous.
• Proficiency with point-of-sale systems and basic computer skills.

All races welcom

Please refer the Job description for details