Shop / Vending Officer

at  Department of Corrections

Job description
Agency Department of Corrections Work unit Darwin Correctional Centre – Industries
Section
Job title Shop / Vending Officer Designation Administrative Officer 3
Job type Full time Duration Ongoing
Salary $66,773 - $71,746 Location Darwin
Position number 29239 RTF 315324 Closing 05/02/2025
Contact officer Daniel Laubsch on 08 8928 7669 or daniel.laubsch@nt.gov.au
About the agency https://corrections.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=315324

YOUR TERTIARY QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process
or job, please discuss this with the contact officer. For more information about applying for this position and the merit
process, go to the OCPE website. Aboriginal applicants will be granted priority consideration for this vacancy. For more
information on Special Measures plans, go to the OCPE website.
Primary objective
The Prisoner Buys / Vending officer is responsible for the efficient and economic daily operational requirements of the
Correctional Centre Shop, Vending Machines and Stock held in the PRONTO system, incorporating order, issue, receipt and
dispatch of items in the facility. PRONTO is a retail software system used within Darwin Correctional Centre for prisoner
purchases.
Key duties and responsibilities
1. Supporting the Buys / Vending Officer with all elements of the Shop and Vending including receiving and delivering
goods, monitoring stock lines and registering incoming requests.
2. Assist the industries officer with the work orders to the prisoner workers, providing sufficient guidance and training.
3. Ensure the DCP warehouse and vending machines are sufficiently stocked and ready to be purchased.
4. All remote buys ordered through the kiosks by prisoners are picked, packed, processed and distributed in an efficient
manner and in accordance with the documented schedule.
5. Acceptance of deliveries from vendors and ensure that goods supplied match the invoice/delivery docket and enter
stock received into PRONTO.
6. The Warehouse is kept neat and tidy, ensuring that good work health and safety practices are adopted and implemented.
7. Investigate refund requests satisfying all reasonable measures are taken to ensure validity of request and process as
appropriate, seeking approval where required.
8. Contribute positively to NT Correctional Industries and promote a high level of customer focused service, leading by
example.
Selection criteria
Essential
1. Demonstrated high level interpersonal, oral and written communication skills.
2. Proven ability to effectively complete a wide range of shop support functions including maintaining the electronic stock
management system PRONTO.
3. High level of communication skills and the ability to communicate effectively across all levels in custodial, non-
uniformed, professionals, prisoners and the general public.
4. Proven ability to work in a cross cultural environment and contribute to and work as part of a diverse professional team
and other staff.
5. A working knowledge and understanding of standard office software programs such as the Microsoft Word Suite of
applications, mainframe applications, PRONTO and the operation of office equipment or the ability to quickly obtain.
6. A sound understanding of customer service focused delivery and experience in providing a professional and efficient
service.
Further information
The Department of Corrections has a Smoke Free Policy. Staff are not permitted to smoke anywhere on Departmental
premises, facilities or in vehicles, nor whilst working off-site. Shortlisted applicants will be required to complete a
Departmental pre- employment questionnaire and the successful applicant/s will be required to undergo a criminal history
check confirmed by fingerprints and name check prior to confirmation of employment. A positive criminal history will not
necessarily exclude an applicant from this position. Effective 1st July 2015 all Northern Territory Correctional Services
employees may be subject to random drug and alcohol testing

Please refer the Job description for details