Showroom Assistant/Coordinator – London Farringdon

at  Canon

Do you have a passion for delivering an excellent customer experience and want to be part of a dynamic and driven team? If the answer is yes, please read on…
Canon UK are looking for a customer-focused individual to play a fundamental role in the day-to-day operation of the London based Print solutions showroom as a Showroom Assistant/Coordinator.
Forming part of the B2B Marketing Team, this is a rare opportunity to join Canon’s team located in our central London office based in Farringdon.
The successful candidate will be responsible for meeting and greeting customers, driving showroom utilisation, managing a busy demonstration/showroom diary, and helping the wider marketing department with administrative tasks and delivery of activities that help generate a demand for Canon and our Partners.

WHAT WE ASK

We need people who can achieve the exceptional by working collaboratively, who have the courage to risk new ways of doing things and the ability to see the world the way their customers see it. We’re looking for creative problem-solvers like you, someone who can ensure Canon stays ahead in an ever-changing world.

You will:

• Ensure the smooth day-to-day operation of the Showroom, including setup and cleardown of the space, upkeep of the devices and stock management.
• Meet and greet visitors, providing a warm welcome, enhanced experience and lasting impression.
• General administrative duties such as handling telephone and email enquiries, diary management, booking demonstrations and coordinating requests for print samples.
• Support the organisation and delivery of events run by marketing, the Canon sales channels, and Partners.
• Monitor and continually enhance showroom processes and procedures.
• Provide general support to the wider marketing team on administrative tasks.
• Strive for new ways that ensure customers receive the best possible experience through our showrooms.
• Share valuable feedback to your marketing colleagues on any key insight that is gathered through customer engagements to ensure we are optimising our proposition development.
• Take an active role in communicating showroom related activities via the appropriate internal and external communications channels.
• Take an active role with showroom related reporting, analysis and continual improvement.
• Identify any opportunities to improve the showroom environment through working with your showroom colleagues.

Please refer the Job description for details