Showroom Manager

at  The Pool Tile Company

ABOUT US

Hey Sydney! We’re coming… join us as we embark on an exciting journey with the opening of our Sydney Showroom and Warehouse this October!
Winner of the 2024 Swimming Pool & Spa Association of Queensland’s ‘Best Supplier’ award, The Pool Tile Company is Australia’s leading supplier of pool and outdoor tiles. As a specialist supplier to Australia’s best pool builders, landscapers and architects, we pride ourselves on providing quality products and amazing service. Our passion and drive has led to extraordinary growth over the past few years, with further expansion and development of new markets across Australia and beyond in the next 12 months. It’s an exciting time to join the Pool Tile team!

• Assist customers with tile selections, ensure Client Selection Sheets are completed and NPS surveys are sent out to customers.
• Manage daily operations, lead and train the showroom team, assist with hiring new team members, handle any issues and conduct team meetings.
• Ensure effective operation of the Showroom, manage sample requests.
• Facilitate training, support team development, and assist in hiring and training new members.
• Analyse and improve processes and participate in team leader meetings. Provide suggestions on additions and deletions to our product range.
• Maintain records, document activities, update data, set customer satisfaction goals, and leverage technology for efficiency. Report Showroom data to management.