Showroom Sales Advisor - Harrogate

at  Cotswold Company

ATTACHMENTS

Harrogate - Showroom Sales Advisor - job description & person specification.pdf

JOB DESCRIPTION

We are seeking a colleague to provide a premium customer service experience for 6 hours per week. This will include weekends and bank holidays on a rota basis.
Our Sales Advisors’ maximise sales and consistently deliver an exceptional customer experience.
This individual is an enthusiastic representative of The Cotswold Company brand. If this sounds like the type of environment that you would thrive in, we invite you to apply for our position in Harrogate.
Responsible for connecting with our customers, using your natural ability to understand and interpret their individual preferences and needs, you will be guiding them to the furnishings that they are going to enjoy and love for many years
Our stores are open 7 days a week and so it’s important that you’ll have flexibility to work during the week and at weekends also.

WHO ARE WE?

25 years ago, we opened our first showroom at Bourton-on-the-Water in the heart of the Cotswolds. This very special patch of rural England taught us the importance of creating timeless, understated furniture and accessories that bring homes to life.

We live by our company values of

• Happiest together
• Always authentic
• Passion for progress
• Inspiring others
• Constantly caring

We pride ourselves on the quality of our products and customer experience, powered by our passionate people. We’re growing rapidly and are looking for great people to help us realise our big ambitions. If you are passionate about what you do, want to work for a dynamic and ambitious company, can provide all of the above and more, then we would love to hear from you.
We genuinely care about our teams and continually strive to create an inclusive and diverse workplace where we celebrate our differences, and our people can truly be themselves and feel like they belong. Our team’s wellbeing is our priority, and we pledge to live by our value of ‘Constantly Caring’ by looking after each other, being approachable and attentive to each other’s needs and provide a space where everyone feels safe to ask for help and support and receives kindness and understanding in return.
Applicants should already possess the appropriate Right to Work in the UK as The Cotswold Company does not offer sponsorships.
For more company information, follow the link
https://www.cotswoldco.com/

• Providing a welcoming, helpful and personalised customer experience by being knowledgeable about products and interested in furnishings
• Driving profitable sales through effective selling techniques, being able to respond to customer queries on price, features and benefits of our products
• Identifying customer needs and use product-knowledge to spot potential cross-selling and upselling opportunities
• Ensuring the showroom is merchandised in accordance with the agreed layout plan and always presented to a high standard, including cleaning when necessary
• Processing customer sales and payments accurately
• Supporting colleagues and working together as a team
• Maintaining the stockroom
• Flexibility and willingness to adapt to the needs of the Showroom.
• Being a Brand Ambassador for The Cotswold Compan