Site Manager

at  NAV Canada

Job Posting Title
Site Manager
Job Category
FIR Service Delivery
Language Requirements
Bilingual / Bilingue
English and French are required / Le français et l’anglais sont requis.
Flexible Work Agreement Type
Hybrid / Hybride
Posting End Date
2024-11-29
Job Grade
L1 Zone B
Pay Range
Commensurate with Experience / Selon l’expérience
Job Summary
Reporting to the Manager Air Traffic Operations, the Site Manager is accountable for the safe, cost effective and efficient coordination, delivery and management of all applicable air navigation services and operations within the specific site(s). This includes the planning, allocation and management of applicable resources, including all material, financial and human resources. In addition, the Site Manager is accountable for establishing and maintaining effective relationships with employees, customers and other stakeholders. The Site Manager would also manage VFR controllers and/or Flight Service Specialists.
Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and flexible benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

Language Requirements: Bilingual (English and French), in accordance with Civil Aviation Regulations and or Official Languages requirements in order to either provide services to clients, the Public and or, to supervise and provide services to employees in the official language of their choice.

In this role you will:

• Coordinate, deliver and manage all applicable air navigation services and operations within the site(s).
• Ensure the safety and quality of services provided by the site(s) in collaboration with the unit
• Under the guidance of the MATO, identify, develop and implement safety / quality indicators to monitor site performance.
• Evaluate site performance and identify safety-related issues.
• Partner with Safety and Systems Performance, ANS Service Design. Evaluations and Investigations to formulate and implement corrective measures.
• Provide regular site performance reports to MATO, including progress against corrective actions taken to improve site performance.
• Direct and promote acceptable levels of transportation safety.
• Identify / direct implementation of new technologies to contribute to resource and service improvements.
• Research and pursue the use of existing technology to improve upon safety and efficiency
• Identify and implement productivity and service delivery improvements.
• Promote an environment of increased awareness of technological advances in the industry
• Participate in and implement results of aeronautical studies.
• Accountable for site health, safety, personnel, security, and hazard prevention programs and services.
• Plan and manage health, safety and security inspections, investigations and analysis of safety incidents, accidents and complaints.
• Plan and manage the development and delivery of site safety training, educational and awareness initiatives, events, activities, and drills.
• Plan, allocate and manage material, financial and human resources.
• Establish and maintain effective relationships with key stakeholders.
• Manage a team of represented professionals.

What you bring:

• Successful completion of secondary school.
• Has or has held an ATS license or certificate or has obtained an equivalent level of knowledge through extensive management experience.
• Experience in an operational aviation environment, an asset.
• At least 5 years of relevant experience in the industry with at least 3 years of related supervisory/management experience of diverse and sometimes physically remote teams.
• Bilingual (English and French)
• Proven leadership experience demonstrating the skills required to manage people, processes, and information in an operational environment.
• Demonstrated experience in managing a budget and related financial processes
• Knowledge of Air Traffic Management
• Knowledge of operational policies, standards, procedures and technique
• Knowledge of operational systems and equipment
• Knowledge of Human Resources policies, procedures and practices (collective agreements, team effectiveness, etc.)

How others describe you:

• A strategic planner with good business and financial acumen
• Strong leader who has the ability to coach and mentor a diverse team
• Strong ability to effectively communicate insights verbally, visually, and in writing.
• Relationship building and interpersonal skills, including the ability to negotiate, persuade and influence stakeholders at various levels and both internal and external to the organization
• Good customer service, collaboration and coordination skills
• Strong problem solving and decision-making skills
• Good organization skills

Working Conditions :

• This position is based at the Montreal Area Control Centre and classified as a Hybrid position admissible to the Flex Work Policy
• Regular travel within the FIR to ensure visibility and support at assigned sites. Additional ad-hoc travel may also be required.
• NAV CANADA operates in a 24/7 environment; business needs will require occasional standby support outside of regular business hours.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.
Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.
The successful candidate must meet the security requirement of the position and be legally able to work in Canada.
We thank all applicants for their interest; only those selected for an interview will be contacted.
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• Coordinate, deliver and manage all applicable air navigation services and operations within the site(s).
• Ensure the safety and quality of services provided by the site(s) in collaboration with the unit
• Under the guidance of the MATO, identify, develop and implement safety / quality indicators to monitor site performance.
• Evaluate site performance and identify safety-related issues.
• Partner with Safety and Systems Performance, ANS Service Design. Evaluations and Investigations to formulate and implement corrective measures.
• Provide regular site performance reports to MATO, including progress against corrective actions taken to improve site performance.
• Direct and promote acceptable levels of transportation safety.
• Identify / direct implementation of new technologies to contribute to resource and service improvements.
• Research and pursue the use of existing technology to improve upon safety and efficiency
• Identify and implement productivity and service delivery improvements.
• Promote an environment of increased awareness of technological advances in the industry
• Participate in and implement results of aeronautical studies.
• Accountable for site health, safety, personnel, security, and hazard prevention programs and services.
• Plan and manage health, safety and security inspections, investigations and analysis of safety incidents, accidents and complaints.
• Plan and manage the development and delivery of site safety training, educational and awareness initiatives, events, activities, and drills.
• Plan, allocate and manage material, financial and human resources.
• Establish and maintain effective relationships with key stakeholders.
• Manage a team of represented professionals