Site Quality Manager

at  MERCATOR

COMPANY

Automatic Systems is a world leader in the automation of secure entrance control. The company has been designing and manufacturing pedestrian, vehicle and passenger access systems for over 40 years. Founded in 1969, Automatic Systems has developed a unique know-how in the design of high-end obstacles, one-person detection and throughput management making it a brand renowned for the quality of its products in terms of performance and reliability.
Part of IER group, a subsidiary of the French group Bolloré. Our large worldwide business network includes offices and subsidiaries in Belgium, France, Spain, the United Kingdom, Canada, the United States and China, 6 manufacturing plants (3 in Belgium and 1 in France, Canada and China) as well as a vast international network of distributors and local partners.

Accountable & Responsible of Quality Control :

• Conduct detailed inspections of raw materials, intermediate products and finished goods. Verify compliance with quality requirements. Approve acceptable batches and reject defectives
• Work closely with R&D, Marketing, Procurement and Supplier Development Engineer to ensure that raw materials and finished goods are compliant to Standards
• Monitor and report: maintain accurate records, perform statistical analysis and submit detailed reports to appropriate stakeholders. Make sure that negative trends are spotted and acted upon before production deviates out of tolerance
• Handle customers claims: investigation, root cause analysis, documentation, communication to the stakeholders.
• Work closely with production to resolve problems. Ensure that negative trends are identified and addressed before production goes off track
• Attend meetings with Contractors as and when required
• Attend to Design Reviews cycle with Marketing/Industrialization/R&D for New product Introduction and current product’s change