The Red Hat OpenShift Dedicated Site Reliability Engineering (SRE) team is looking for a Software Engineer to join our global team Brno, Czech republic. In this role, you will work on Red Hat OpenShift, which is enterprise Kubernetes, as part of a team that develops and operates Red Hat OpenShift Dedicated, a public cloud service based on Red Hat OpenShift for large enterprise customers. You’ll play a key role in contributing to solutions that make Red Hat OpenShift Dedicated scalable, featureful, resilient, and secure while maintaining a balance between development and operations work. You’ll contribute to the design and development of automation software to provision, upgrade, monitor, and heal a large global fleet of Red Hat OpenShift clusters deployed across multiple public clouds. You’ll participate in a global on-call rotation and help lead incident management, root cause analysis, and continuous improvement activities, managing engineering efforts against a service-level agreement (SLA) and error budget. OpenShift SRE is a sophisticated, global, fast-paced team inside the world’s open source leader with constant opportunities to learn new skills and innovate new solutions to meet our customers’ demands. As a Software Engineer on this team, you will directly contribute to Red Hat’s success in the rapidly growing Kubernetes as a Service (KaaS) market.

What you will do:

• Design and write automation software to provision, upgrade, monitor, and heal a large global fleet of Red Hat OpenShift clusters deployed across multiple public clouds
• Identify single points of failure and other high-risk architecture issues; propose and implement more resilient resolutions
• Participate in the release cycles of our offerings, deploying code to integration, staging, and production environments, integrating with continuous integration (CI) and continuous delivery (CD) tooling, monitoring, and change management
• Perform software updates, peer code reviews, testing, and Common Vulnerabilities and Exposures (CVE) analysis; respond to security threats
• Interact with automated monitoring and healing infrastructure to ensure healthy environments
• Provide engineering support to Red Hat’s global technical support team to resolve customer issues
• Create and maintain standard operating procedures (SOPs) for performing maintenance tasks, applying configuration changes, and remediating problems in our environment
• Participate in a global on-call rotation, including periodic weekend and holiday on-call duties

What you will bring:

• 3+ years of software engineering experience using object-oriented languages; Golang and Python are preference
• Experience managing Linux-based systems in a public cloud like Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure
• Commercial experience with enterprise system monitoring; knowledge of Prometheus is a plus
• Experience with container technology, Kubernetes, Openshift and configuration management tools ( Red Hat Ansible Automation, Puppet, or Chef) is a big plus
• Demonstrated ability to quickly and accurately troubleshoot systems issues
• Solid written and verbal communication skills in English

LI-MP1

About Red Hat
Red Hat
is the world’s leading provider of enterprise
open source
software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We’re a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.
Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email
application-assistance@redhat.com
. General inquiries, such as those regarding the status of a job application, will not receive a reply

• Design and write automation software to provision, upgrade, monitor, and heal a large global fleet of Red Hat OpenShift clusters deployed across multiple public clouds
• Identify single points of failure and other high-risk architecture issues; propose and implement more resilient resolutions
• Participate in the release cycles of our offerings, deploying code to integration, staging, and production environments, integrating with continuous integration (CI) and continuous delivery (CD) tooling, monitoring, and change management
• Perform software updates, peer code reviews, testing, and Common Vulnerabilities and Exposures (CVE) analysis; respond to security threats
• Interact with automated monitoring and healing infrastructure to ensure healthy environments
• Provide engineering support to Red Hat’s global technical support team to resolve customer issues
• Create and maintain standard operating procedures (SOPs) for performing maintenance tasks, applying configuration changes, and remediating problems in our environment
• Participate in a global on-call rotation, including periodic weekend and holiday on-call dutie