Site Reliability Engineer

at  dmgmedia

PACKAGE DESCRIPTION

Our benefits package increases the longer you’ve been with us. Here’s what to expect:

On Joining

• 25 days’ holiday increasing by 1 per year up to a total of 30
• On joining you will be automatically enrolled onto the PensionSaver (Auto) Plan at the minimum level of 5% employee contribution, 3% Company contribution. You can opt in to our PensionSaver Plan at any time and receive matching employee/Company contributions of up to 6% in the first three years, rising to 10% thereafter. If you wish to opt out of the scheme entirely, please contact the DMGT benefits
• Life cover of 4x your basic salary.
• Private healthcare scheme (subject to P11D charge). You can opt to add your dependents through a monthly salary deduction.
• DMGT Discounts offers hundreds of discounts on online shopping, vouchers, reloadable cards, and access to their Wellbeing Hub
• Free mental health, legal and financial advice and assistance at any time for you and your family with our Employee Assistance Programme (EAP) with CIC
• Donate tax efficiently to charity with our Give As You Earn Programme
• Save thousands with fixed fee estate agency from Yopa and access our exclusive £100 discount
• Exercise at home at discounted rates with Les Mills
• Make your will online with Farewill and receive a discount of 20%
• Eat more for less with our discounted dining cards
• Help manage stress, develop healthy habits, and feel at your best with Leafyard
• Save up to up to 60% on refurbished phones, tablets, and computers with Mobile Advantage or even trade-in to generate cashback
• Buy a train season ticket and pay back monthly saving up to 20% of the cost of annual travel
• Save tax and NI on the cost of a new bike or equipment up to £3,500 with Cyclescheme and pay back through monthly salary deductions over 12 months
• Save up to 12% on the cost of tech equipment and home appliances from Curry’s or IKEA up to £3,500 with Techscheme and pay back through monthly salary deductions over 12 months
• Reimbursement of eye care test and glasses/contact lenses for VDU use.
• Join our Bupa discounted dental Insurance to spread the cost of dental treatments
• Join our Westfield Health Cash plan and claim back the cost of a range of dental and medical treatments
• Save tax efficiently from as little as £10 a month with a range of ISA’s and Savings plans with Cushon
• Critical Illness Insurance helps reduce the financial impact after being diagnosed with a critical illness.
• Huge savings on a gym membership at a choice of over 3,700 fitness facilities across the UK with GymFlex.
• Join our Millstream Travel Insurance and cover yourself for trips in the UK and abroad, all year round.
• Onsite gym (Northcliffe House only)
• Onsite nurse and GP clinics
• Subsidised canteen

After successfully completing your probation period

• TEDS Premier workplace nursery benefit scheme can reduce nursery fees by up to 50% per annum and is HMRC-friendly.

After successfully completing your probation period and six months’ service

• Access to low-cost loans and advice on money management from Salary Finance
• Save money by leasing a fully electric or hybrid car via salary sacrifice with Tusker

JOB INTRODUCTION

Mail Newspapers Technology is the Information Technology provider for media companies within the DMGT Group (Daily Mail & General Trust). We are seeking a suitable candidate to join our Systems Team. It is desirable the candidate will have a wide range of technical skills and have worked within a large corporate IT environment with a large complex technology deployment.
The Systems team are responsible for all infrastructure underpinning the various DMG Media outlets, the software dependencies of our bespoke applications, the MailOnline deployment pipeline, and various aspects of cyber security.
You will become a part of a permanent team of multi-disciplined engineers working alongside various teams, inside and out, to deliver key projects and strategy. The role will report into the Head of Site Reliability Engineering and Infrastructure.
For the right candidate, this is a fantastic opportunity to join a fast-paced company and advanced technology department that blends a mixture of hands-on technology support, strategic roadmaps and new technologies.

The candidate will have a proven record in supporting production environments in a very fast-paced company with tech spread across geographic locations and cloud providers. The Role is based out of our head office in Kensington, London. We are looking for someone that is an excellent communicator, methodical, and well-motivated. They will possess the ability to ensure set objectives are delivered within tight timescales where key production services need to always remain stable and efficient. The candidate should be a well-drilled individual, flexible in their approach to diverse tasks and a have very broad, yet in-depth, understanding of many infrastructure related technologies. You will be part of a team of various disciplines in not only supporting existing infrastructure and applications but also in introducing Site Reliability practices across the wider business. The candidate will;

• Confident in managing virtual platforms and the underpinning services such as Enterprise Storage, SD-Networking.
• Confident in managing peripheral infrastructure services such as Backup/Restore, non-native monitoring, Hardware monitoring.
• Provide technology insight and support to key management staff and peers.
• Have the ability to manage tasks to tight deadlines and mange upwards regular updates and managing expectations accordingly.
• Have a good understanding of VMware, EMC and/or AWS cloud and other IASS solutions.
• Be keen to develop scripting capability and API integration in one or more popular languages. (Puppet/ Python/Shell)
• Act as a technical escalation point for the applications owners to resolve issues swiftly, and find root cause and mitigate from happening again had too better improve service(s) we deliver.
• Understand and work towards a strategy set out by senior management ensuring we adhere to direction and execute tasks based on priority to meet strategy deadlines.
• Have the drive to constantly improve and try out new technology offerings to improve Operational efficiency and execution.
• Constantly improve functional monitoring and non-functional monitoring of the infrastructure, to head off any issue that might occur.
• Be flexible when it comes to out of hours support. You will be required to be on-call evening and weekends as you will form part of an on-call system for escalating to out of core working hours and ask to carry out change controls in agreed business maintenance windows.

Further Responsibilities

• Investigating and resolving incidents assigned to the infrastructure services team and ensuring incidents are closed in a timely fashion to meet defined IT Services Levels.
• Give guidance to developers in automating routine tasks.
• Automate server provisioning in order to support the rapid pace of development and to scale services efficiently.
• Ensuring in house knowledge documentation used by the System team is up to date.
• Providing clear, accurate and timely updates to the customer with the progress of any incident resolution.
• Providing the IT Helpdesk with information about incidents and problems to assist with the identification and tracking of common and re-occurring issues.
• Ensure adherence to all IT policies, architectural standards and guidelines, operational processes and procedures including relevant build and security standards.
• Identify and manage problems assigned to you by mangers to conclusion
• Identifying and managing key risks within Infrastructure Services.
• Provide first class monitoring of the entire estate in order to facilitate auto-recovery.
• Build and deploy the tooling that enables us to deliver all of the above.
• Being a part of a 24/7 On Call rota.