Site Security Operations Manager at Hull

at  Fisco Uk

ACCOUNTABILITIES

The following list is not exhaustive and other duties of a similar level and nature may be required from time to time.

• To have a thorough understanding of the Site Health and Safety Policy, Quality Management Processes and Procedures and to ensure this is adhered to by all tenants and staff on-site at all times.
• To have a thorough understanding of all Security processes, procedures and operational requirements. with continued monitoring and suggestions for improvement of best practice.
• Review of Security SOP & related documentation on monthly basis to complete appropriate updates as required by alterations to site functioning or deadline for process reviews
• Oversee, and assist in the delivery, of the training program of the Security Team, ensuring that all individual training files are kept up to date and complaint ready at all times.
• Ensure that all technical and procedural site training is delivered in line with the agreed site training schedules and time frames.
• Following onsite escalation procedures, update relevant stakeholders of any issues as soon as practical on the day. or in advance if possible.
• To provide appropriate updates to the Client reports on matters requested by the site GSM.
• Ensure that the management, reporting and escalation of all accidents and incidents strictly follow the procedures that have been agreed with the customer.
• Ensure that all client complaints are dealt with in the correct manner & immediately upon receipt of the complaint in strict confidence.
• To ensure that all compliance checks are to be completed as requested by the customer.
• Ensuring all p-file and training files are up to date and correctly completed.
• To manage and ensure update of the training matrix as applicable.
• Ensure the site consistently has a sufficient level of cover to perform all Security roles.
• Act as the initial security point of contact for site management on issues etc.
• To create and present Security related reports for the client, containing the requested information and formats.
• To ensure management and documented reports are compiled and returned.
• Manage and appropriately document all HR-related incidents, with appropriate escalation to site GSM in strict confidence.
• Security payroll budget management
• The role is operational and customer-facing. The FISco SOM must at all times be polite, in control, have an exemplary appearance. have excellent manners and display a level of trust and respect for employees, fellow colleagues, line management and FISco FM Management.
• The FISco SOM must abide by Company values at all times, ensuring loyalty. commitment, integrity, respect and customer relations are maintained at all times during employment and company business.

ABOUT THE ROLE

As the Security Operations Manager at the customer site, the role encompasses a multifaceted approach to ensuring the safety, security and smooth operation of the day-to-day security operation on campus. With a keen focus on maintaining high standards, the role will exercise oversight and control of the entire security team operation, fostering a culture of excellence and accountability.
Responsibilities extend beyond traditional measures to also include providing on-site advice on physical security matters and incident management investigations. Rigorous risk assessments and meticulous record-keeping of accidents and incidents are essential components of the role, contributing to the site safety and security protocols.
In addition to safeguarding the physical security of the campus, the role will provide comprehensive support to on-site management, including administrative functions and confidential management. Building and nurturing positive relationships with the client site management team along with close collaboration with the Global Corporate Security team is crucial.
The role will require flexibility to provide comprehensive coverage, ensuring that there is a holistic approach to the security proving thus also ensuring compliance with the Private Security Industry Act 2001, Security Industry Authority (SIA) Approved Contractor Scheme (ACS), attention to detail in managing site files and upholding GDPR regulations, particularly in CCTV operations. The role will also continually demonstrate a commitment to compliance and excellence.

The following list is not exhaustive and other duties of a similar level and nature may be required from time to time.

• To have a thorough understanding of the Site Health and Safety Policy, Quality Management Processes and Procedures and to ensure this is adhered to by all tenants and staff on-site at all times.
• To have a thorough understanding of all Security processes, procedures and operational requirements. with continued monitoring and suggestions for improvement of best practice.
• Review of Security SOP & related documentation on monthly basis to complete appropriate updates as required by alterations to site functioning or deadline for process reviews
• Oversee, and assist in the delivery, of the training program of the Security Team, ensuring that all individual training files are kept up to date and complaint ready at all times.
• Ensure that all technical and procedural site training is delivered in line with the agreed site training schedules and time frames.
• Following onsite escalation procedures, update relevant stakeholders of any issues as soon as practical on the day. or in advance if possible.
• To provide appropriate updates to the Client reports on matters requested by the site GSM.
• Ensure that the management, reporting and escalation of all accidents and incidents strictly follow the procedures that have been agreed with the customer.
• Ensure that all client complaints are dealt with in the correct manner & immediately upon receipt of the complaint in strict confidence.
• To ensure that all compliance checks are to be completed as requested by the customer.
• Ensuring all p-file and training files are up to date and correctly completed.
• To manage and ensure update of the training matrix as applicable.
• Ensure the site consistently has a sufficient level of cover to perform all Security roles.
• Act as the initial security point of contact for site management on issues etc.
• To create and present Security related reports for the client, containing the requested information and formats.
• To ensure management and documented reports are compiled and returned.
• Manage and appropriately document all HR-related incidents, with appropriate escalation to site GSM in strict confidence.
• Security payroll budget management
• The role is operational and customer-facing. The FISco SOM must at all times be polite, in control, have an exemplary appearance. have excellent manners and display a level of trust and respect for employees, fellow colleagues, line management and FISco FM Management.
• The FISco SOM must abide by Company values at all times, ensuring loyalty. commitment, integrity, respect and customer relations are maintained at all times during employment and company business