Site Specialist II

at  Thermo Fisher Scientific

JOB DESCRIPTION

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. Your work will have real-world impact, while helping you in achieving your career goals.
Location/Division Specific Information

Use inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing.

• Perform laboratory services such as order delivery, glassware processing, biological waste processing, chemical inventory receipt/reconciliation, and media preparation
• Work within computer systems to access and follow standard operating procedures
• Proactively communicate with the supervisor any customer concerns and/or potential problems
• Effectively address customer concerns within established resolution timeframes.
• Engage in process improvement activities
• May perform other responsibilities as assigned by management.
• Promotes personal growth and development by staying abreast of new policies and improvements without the presence of site trainer and management team.
• Collaborate with other colleagues to accomplish departmental goals.
• Embraces Practical Process Improvement (PPI) methodologies.
• Deliver dock to lab delivery