Site Technical Representative, WA

at  Sandvik

Our Company and Culture
Tricon is a leading specialist in manufacturing and supplying drill string components for the mining industry. We are dedicated to delivering high-quality production drilling rock tools and services. Our growth and success are driven by our collective knowledge and experience, enabling us to provide sustainable, safe, and innovative solutions for our customers.
Tricon offers an exciting and fast-paced work environment, attractive benefits, and competitive pay. If you’re looking to invest in your career development, Tricon is the right place for you.
The Role
We are seeking a dedicated and enthusiastic individual to join our team as a FIFO Site Technical Representative. Based on 8 days on, 6 days off roster ex Perth WA, this role involves managing and providing technical support for drilling consumables across several mine sites to ensure seamless operations.

Responsibilities

• Offer technical support for all rotary and DTH products.
• Oversee inventory management at each site to prevent disruptions in supply.
• Identify customer needs and develop solutions to address them effectively.
• Maintain a safe and healthy work environment by participating in site meetings and safety initiatives.
• Analyse discarded products to uncover opportunities for improvement.
• Assist with testing new and existing products in the field as needed.
• Foster strong relationships with site customers, focusing on rig movements, drill string configurations, and specific requirements.
• Regularly engage with drill teams to boost their understanding of best drill practices for Rotary & DTH applications and proper maintenance of drilling tools.
• Provide technical support to enhance product performance, efficiency, and safety.
• Demonstrate strong teamwork and communication skills, showing a commitment to collaborative success.

Your Profile

• 3-4 years of experience in surface drilling applications is advantageous.
• Experience within the RTIO mining system is ideal.
• Proven ability to share knowledge and assist in team development.
• Strong customer focus with experience dealing with customers at all levels.
• Rotary & DTH drilling competency as a Driller, Drill Supervisor, or Driller Leading Hand, with a strong understanding of the mining industry.
• Proficiency in computer literacy, particularly MS Excel and MS Outlook, and use of a tablet in the field.
• Excellent written, verbal, and listening skills.
• Australian Driver’s License – C.
• Senior First Aid certificate preferred.
• High Risk work license – DG (Dogging).

What we offer

• A rewarding career with diverse opportunities
• An Employee Benefits Program
• Company Performance Bonus scheme
• Length of Service Recognition program
• Company funded paid parental leave
• Training and development opportunities

Agencies need not apply.
You must have the right to live and work in Australia to apply for this job.
Talent Acquisition Specialist
Zelda Fowke

• Offer technical support for all rotary and DTH products.
• Oversee inventory management at each site to prevent disruptions in supply.
• Identify customer needs and develop solutions to address them effectively.
• Maintain a safe and healthy work environment by participating in site meetings and safety initiatives.
• Analyse discarded products to uncover opportunities for improvement.
• Assist with testing new and existing products in the field as needed.
• Foster strong relationships with site customers, focusing on rig movements, drill string configurations, and specific requirements.
• Regularly engage with drill teams to boost their understanding of best drill practices for Rotary & DTH applications and proper maintenance of drilling tools.
• Provide technical support to enhance product performance, efficiency, and safety.
• Demonstrate strong teamwork and communication skills, showing a commitment to collaborative success