Ski Hill Administration and Ticket Supervisor

at  Government of Alberta

JOB INFORMATION

Job Requisition ID: 59943
Ministry: Forestry and Parks
Location: Cypress Hills – Hidden Valley Ski Hill
Full or Part-Time: Full-Time
Hours of Work: 40 hours per week
Permanent/Temporary: Wage, Wage-Seasonal
Scope: Open Competition
Closing Date: Open Until Suitable Candidates Found

EDUCATION AND EXPERIENCE:

• High School Diploma and two years of related experience or equivalent
• Equivalencies will be considered based on one year of experience for one year of education or one year of education for one year of experience
  Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to

ADDITONAL REQUIREMENTS:

• Recognized current Standard First Aid Certificate
• Current CPR Level “C” Certificate / AED
• Class 5 Driver’s License and valid 3yr Driver’s Abstract

ROLE RESPONSIBILITIES

Hidden Valley Ski Resort in Cypress Hills Provincial Park (South Region) is looking for an Administration and Ticket Supervisor for the 2024 - 2025 winter season. The unique landscape of the area contrasts the surrounding prairie landscapes, making it an exciting destination for winter recreation opportunities.

ADMINISTRATION AND TICKET SUPERVISOR DUTIES INCLUDE, BUT ARE NOT LIMITED TO:

• Training and daily supervision of seasonal staff including conducting performance reviews and scheduling
• Coordinating daily tasks of the team and ensuring daily procedures are followed
• Reviewing staff timesheets for accuracy before submitting
• Creating and fostering an inclusive, positive work environment for all staff and visitors
• Reviewing and reconciling ski hill revenue
• Managing till floats, retail sales, inventory, orders, Point of Sales system, and vendor relations
• Managing invoices and tracking expenditures
• Daily opening tasks, closing tasks, and ensuring the ski hill is open to the public during scheduled hours of operation
• Ensuring excellent customer service and positive guest experiences; providing on-site concern management, troubleshooting, reporting, response and follow-up to customer complaints
• Learning and adhering to emergency protocols to support visitors and staff in emergencies
• Participating in and following Occupational Health and Safety (OH&S) policies and procedures
• May be required to assist in various departments as needed
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