Ski Technician

at  Ski Butlers

Seasonal (Seasonal)
Job Title: Ski Technician
Location: The Blue Mountains, Ontario, Canada
Terms: Seasonal, full- and part-time roles available
Pay: $ 20 /hour base wage, plus tips

REQUIREMENTS

Expect weekend and holiday work. Daily operations broken into morning and evening shifts. No previous experience required !

SERVICE | SIMPLE | PURPOSEFUL | CURIOUS | GIVE

Delivering exceptional service, being purposeful, keeping it simple, remaining curious and giving back to our communities amounts to the foundation Ski Butlers was built on. As team members, we don’t stop there. Our culture is about being a part of something bigger. Whether it’s contributing to our net zero climate initiatives, building lifelong friendships or making a customer’s vacation memorable, a job at Ski Butlers will be the best decision you make.
Ski Butlers is a stand-alone business under Denver - based Alterra Mountain Company.

PRIMARY RESPONSIBILITIES

• Delivery : C ompleting scheduled and reactive ski/snowboard rental fittings while focusing on our three Key Customer Requirements :
  KCR #1: On Time - A rriving within 5 minutes of the agreed upon time
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  KCR #2: Communication - S etting clear expectations around the entire scope of service
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  KCR #3: Equipment - C hoosing the right equipment for each guest given their skills and current conditions at the resort
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• Support : P rovide equipment support to our guests within 45 minutes

• Pickup : A ll scheduled returns are brought back to the shop, sanitized, re-stickered and tuned for their next use
  Maintain delivery vehicle cleanliness and fuel levels
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  Packing orders for future delivery
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  Setting up the next shift and future team members for success

SECONDARY RESPONSIBILITIES

Basic ski/snowboard tuning, waxing and general equipment maintenance
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Making/Answering customer phone calls with a positive and inviting tone of voice
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- Restocking delivery vehicles with extra equipment