Skincare Specialist

at  International Institute for Active Ageing

DESIRED SKILLS AND EXPERIENCE

• NVQ Level 3 (or equivalent) required
• Proven experience in skincare and beauty sales, ideally in a premium retail environment
• A passion for beauty and results driven skincare
• Love the challenge of meeting and exceeding targets
• Confident, approachable and self-motivated

ABOUT THIS ROLE

We are seeking an enthusiastic and driven Skincare Specialist to join our wonderful team of dedicated professionals in Harvey Nichols. The successful candidate will demonstrate superb customer service skills and have previous experience working in a comparable high end, luxury environment. You will thrive in a target driven role, enjoy building rapport and relationships with clients and creating bespoke skincare plans on an individual basis.

KEY RESPONSIBILITIES

• Conducting in-depth skin consultations using the latest skin imaging technology
• Performing mini electrical taster facials
• Recommending bespoke skincare packages for clients post consultation
• Helping to assist in any client queries
• Create and implement on-counter activity and events to drive incremental retail sales and achieve daily retail targets and KPIs
• Deliver exceptional game-changing customer service