SLFD Payroll Associate

at  Sun Life

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

JOB DESCRIPTION:

The SLFD Payroll Associate will be responsible for providing a complete range of compensation and payroll services for the Sun Life Financial Distribution (SFLD) Advisors

• Verification and validation of transactions processed by other teams within Distribution Compensation
• Handle manual calculation and adjustment of commissions and bonuses as required
• Update M2 and/or EIM system for manual commission calculations, error corrections and adjustments
• Handle pay related health checks and audits
• Respond to payroll related inquiries from advisors, managers as well as other individuals and teams within head office including external business partners
• Administer tax demands and garnishments by calculating and processing required transactions
• Administer tax deductions for the SLFD Advisors and remittance of tax installments to CRA
• Processing of special pay deposits for missed commissions when appropriate
• Investigates and resolve errors, variances or accounting discrepancies
• Investigates unprocessed activities/system messages on a daily basis and takes appropriate action, as per established procedures. All necessary adjustments must be done within the established time frames to meet payroll deadlines
• Monitors and investigates the collection of the advisor debt balances