Small Business Banking Associate

at  Commerce Bank

ABOUT WORKING AT COMMERCE

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn’t come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

• Advanced knowledge of loan administration and loan documentation
• Ability to learn Commerce Bank internal systems (I360, CRISP, DDA, Analysis, CLS, Branch Connections, Finance Center, ELAR)
• Basic knowledge of retail sales platform and systems
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Basic level proficiency with Microsoft Word, Excel, Teams and Outlook

EDUCATION & EXPERIENCE

• High School Diploma or equivalent combination of education and experience required. Associate’s degree in related field preferred.
• 2+ years in retail sales and/or customer service preferred
• 1-3 years of commercial banking experience preferred

• Enter customer applications and upload appropriate documentation into Loan Operating System from Sales Team to help ensure Credit meets established SLA’s for decisioning/funding
• Actively manage the loan documentation process and complete the condition clearing process while obtaining the required loan documentation to meet customer expectations for loan closings and/or established sales contract closing dates
• Contact customers to clear conditions and receive updated financial information associated with borrowing requests and ensure all documentation is received and loan documents are complete
• Match the approved Credit Approval Summary (CAS)/Loan Presentation to validate when the deal is ready to be sent to Commercial Loan System (CLS) for document preparation
• Review loan documents to ensure accuracy of critical loan terms and conditions prior to closing with the customer
• Work with specialist, customers, and external parties to coordinate and schedule closings
• Coordinate with the Specialist and/or Branch Manager to initiate funding based on authorizations from customer
• Review booking summary of all critical deal parameters and verify loan is ready to be booked
• Collect executed closing documentation from customer or Specialist/Branch Manager and ensure that CLS images and files appropriately
• Identify, log, track and coordinate post-closing exceptions (i.e., Document exceptions, covenant tracking, financial statements etc.)
• Customer Relationship Management (CRM) Super User – Act as a SME for CRM related inquiries from SBB Specialists and Branch Managers
• Perform other duties as assigned