Snr Mgr Strategy & Ops Buyer Engagement

at  eBay

At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

ONLINE COMMERCE EXPERIENCE IN A MARKETPLACE PREFERRED.

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Jobs posted with location as “Remote - United States (Excludes: HI, NM)” excludes residents of Hawaii and New Mexico.

The Global Buyer Loyalty and Engagement team is at the heart of creating customer-centric strategies that fuel business growth and enhance buyer loyalty for eBay. We collaborate closely with cross-functional and regional teams to deliver engagement strategies and programs that result in meaningful experiences for our 132M active buyers. We are looking for a driven and customer-obsessed lead to guide our efforts in EU, based in Germany. As the Senior Manager of Strategy and Operations, you will lead the development and execution of critical initiatives that support our buyer engagement efforts, including incentive strategy and insights, value-added services and loyalty strategies! This role requires a deep understanding of customer behavior, market trends, and business analytics to create compelling strategies that drive customer engagement while maximizing revenue for eBay. This role offers an unique opportunity to gain comprehensive understanding of our business ecosystem and gain experiences in customer strategy, product and business operations!