Snr Solutions Consultant (Generalist)

at  EcoOnline

QUALIFICATIONS

• Minimum of 7-10 years of experience in solutions consulting, pre-sales, sales engineering
• No previous staff management experience needed for this role, but experience mentoring junior staff is prefered.
• Ideally degree educated, or equivalent work experience
• Solutions Consulting/Pre-Sales
• SaaS Sales and Customer Success
• Ideally experienced within the EHSQ, ESG or Chemical Safety sector
• Must have prior experience working in a high performing solutions consulting team at a senior level
• Strong and demonstrable track record of success in achieving defined revenue targets
• Comfortable and experienced in dealing with senior or C -suite stakeholders
• Ability to travel where relevant (visiting potential clients, internal/external events etc.)

INTERESTED BUT DON’T FEEL YOU MEET ALL THE QUALIFICATIONS?

Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we consider applications that might not meet all the criteria but have the aptitude and capability. Our priority is to ensure we set people up for success.

ABOUT THE ROLE

Solutions Consultants play a crucial role in the sales process. They work closely with Sales and Customer teams to understand customer needs, map outcomes, demonstrate the value of EcoOnline Solutions, close deals and retain customers.
This role is perfect for a highly skilled professional who excels in communicating tailored solutions, leading complex sales engagements, and mentoring others.

RESPONSIBILITIES

As a Snr Generalist Solutions Consultant, you will maintain a broad understanding of our solution suite (8-10 core solutions and platform), across EHS, Chemical Safety and ESG. You will be supported by Specialist Solution Consultants as required.
You will support a ‘joint partnership’ approach with Sales and Customer Success functions, with a focus on achieving defined revenue goals.

KEY RESPONSIBILITIES INCLUDE:

• Customer Engagement: Engage with potential customers to understand their business needs and identify suitable solutions from our portfolio.
• Discovery: Conduct deep level discovery workshops to gather customer requirements, outcomes and support a value led sales process.
• Tailored Demonstrations: Deliver highly engaging, tailored demonstrations and presentations, centred on customer value and outcomes, showcasing the capabilities and benefits of EcoOnline’s solutions.
• Bid Team Support: Assist the bid team in responding to PQQs, RFPs and RFIs with relevant solution information.
• Cross-Functional Collaboration: Work closely with the sales, customer success, marketing, and product teams to ensure a seamless customer experience, effective deal closures, pipeline generation and solution insights.
• Market Knowledge: Maintain up-to-date knowledge of industry trends and competitive landscape to effectively position our solutions.
• Video Content Skills: Design, creation and refinement of video content used in our demo automation platform.