SOC Manager

at  Technology Services Group

WHO ARE WE?

TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.
TSG are one of the few Microsoft Partners in the UK who hold all seven Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our recent accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘2024 UK’s Best Workplaces in Tech’ list. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.

ABOUT THE ROLE;

The SOC Manager will be responsible for overseeing the daily operations of the SOC, managing a team of security analysts, and ensuring the effective monitoring, detection, and response to security incidents. With a strong background in cybersecurity, the SOC Manager displays exceptional leadership skills whilst thriving in a fast-paced environment.

Job responsibilities will include, but are not limited to;

• Lead and manage the SOC team, including hiring, training, and performance evaluations.
• Develop and implement SOC policies, procedures, and best practices.
• Foster a collaborative and high-performance team environment.
• Oversee the monitoring of security events and alerts from various sources (e.g., SIEM, IDS/IPS, firewalls).
• Coordinate and manage the response to security incidents, including investigation, containment, eradication, and recovery.
• Ensure timely and accurate incident reporting and documentation.
• Stay up-to-date with the latest cybersecurity threats, vulnerabilities, and attack techniques.
• Conduct threat analysis and provide actionable intelligence to improve the organisation’s security posture.
• Collaborate with other teams to enhance threat detection and response capabilities.
• Ensure compliance with relevant security standards, regulations, and frameworks (e.g., ISO 27001, NIST, GDPR).
• Prepare and present regular reports on SOC activities, incidents, and metrics to senior management.
• Participate in security audits and assessments.
• Identify and implement improvements to SOC processes, tools, and technologies.
• Conduct regular SOC exercises and simulations to test and enhance incident response capabilities.
• Promote a culture of continuous learning and development within the SOC team