Social & Content Manager - Dis-loyalty (9-Month Contract)

at  Ennismore

London, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate22 Apr, 2025Not Specified23 Jan, 2025N/AGood communication skillsNoNo
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Description:

Company Description
We are looking for an ambitious Social & Content Manager to join the Dis-loyalty team at Ennismore on a 9-month maternity cover contract, as a hybrid role based out of our London office. This role is to start immediately.
Dis-loyalty is a game-changing travel and food membership that takes a different approach to loyalty by actively encouraging members to explore new destinations and rewarding them for being disloyal.
This is an exciting maternity-cover role in our growing team, that will build upon the foundations set by our Head of Content. Reporting to the VP of Brand Marketing, the Social & Content Manager will focus on creative and commercial activations across central social media channels, brand website, and email primarily – covering all editorial, storytelling or internal platforms to provide an enriched customer experience that drives traffic to our sign-up / booking channels. The role will also act as a creative brand guardian for brand standards and tone of voice, ensuring consistency across all markets.
Job Description

WHAT WE’RE LOOKING FOR…

  • A social media native with a flair for creating engaging content that tells our brand story, increases brand reach and positive sentiment across our digital channels
  • Someone with a passion for storytelling that can identify and tap into the right collaborators, contributors, and creators to help bring our brand to life
  • A brand guardian across all channels – creating tools and guidance to ensure all content celebrates and embraces our brand values and strategy
  • A strong writer with the ability to create, contribute and commission copy depending on the scale and significance of the job and the brand requirements
  • A creative campaign thinker – from ideation to delivery – capable of translating ideas and visions into a reality
  • Experience working with creative, marketing, communications, and technology teams
  • Experienced in planning, managing and budgeting photoshoots, you’re adept at collaborating with external videographers and photographers to produce high-quality content
  • Someone proactive and able to work independently, but likes being sociable & collaborative too
  • Experience in hospitality isn’t a must but we do want you to be genuinely interested in our industry; whether that’s a love for a delicious meal, a decent drink, a cosy bed, or a travel adventure
  • A great communicator with stakeholders across a business at any level
  • You’re looking for a place where you can be you; no clones in suits here
  • You’re not precious. We leave our egos at the door and help get stuff done
  • You’re up for doing things differently and trying (almost) everything once
  • You want to be part of a team that works hard, supports each other, and has fun along the way
    Additional Information

Responsibilities:

  • Manage and deliver a monthly content calendar across all digital touchpoints that reflects our broader marketing strategies; generating standalone social campaign ideas and support the amplification of BAU and integrated marketing campaigns
  • Explore and test new channels and content formats to engage new audiences and new places where current audiences may be
  • Focus on driving quality traffic, high customer engagement, and conversion
  • Recruit new audiences working via social and influencer activations, collaborating with our Head of Comms & Culture to amplify content and build long-term brand advocacy
  • Use internal business insight data and external market insights to recommend channel strategies and content, proactively generating creative ideas
  • Drive the editorial content for the brand across our website, in-hotel print, digital collateral, and any other standalone campaigns that require a storytelling narrative to roll out across owned channels
  • Ensure that the website’s CMS is always up to date, whether with the creation of new properties or auditing of existing content – all while working closely with the Product team to optimise our customer experience
  • Responsible for copywriting across website, newsletters, collateral, social media, and in-hotel experiences – ensuring we have a strong TOV and that it is maintained consistently, whether by yourself or commissioned freelancers
  • Brief and collaborate with our internal graphic designer, and an external roster of videographers and photographers to produce high-quality content that aligns with our brand strategy
  • Constantly seek to improve team and stakeholder processes to drive efficiency and ensure all go live deadlines are met
  • Perform competitor analysis to inform business insights and strategies
  • Monitor performance metrics using tools like Google Analytics & Metricool, integrating findings into marketing dashboards to optimise plans
  • Oversee community management across all channels to ensure continuous positive brand engagement
  • Deliver and expand upon the anticipated roll-out of Dis-loyalty Drops in 2024 and beyond
  • Manage and track the content budget, working closely with the VP of Brand to ensure on-budget activity
    Qualifications


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Marketing/Advertising/Sales

Marketing / Advertising / MR / PR

Digital Marketing

Graduate

Proficient

1

London, United Kingdom