Social & Content Manager - Dis-loyalty (9-Month Contract)
at Ennismore
London, England, United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 22 Apr, 2025 | Not Specified | 23 Jan, 2025 | N/A | Good communication skills | No | No |
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Description:
Company Description
We are looking for an ambitious Social & Content Manager to join the Dis-loyalty team at Ennismore on a 9-month maternity cover contract, as a hybrid role based out of our London office. This role is to start immediately.
Dis-loyalty is a game-changing travel and food membership that takes a different approach to loyalty by actively encouraging members to explore new destinations and rewarding them for being disloyal.
This is an exciting maternity-cover role in our growing team, that will build upon the foundations set by our Head of Content. Reporting to the VP of Brand Marketing, the Social & Content Manager will focus on creative and commercial activations across central social media channels, brand website, and email primarily – covering all editorial, storytelling or internal platforms to provide an enriched customer experience that drives traffic to our sign-up / booking channels. The role will also act as a creative brand guardian for brand standards and tone of voice, ensuring consistency across all markets.
Job Description
WHAT WE’RE LOOKING FOR…
- A social media native with a flair for creating engaging content that tells our brand story, increases brand reach and positive sentiment across our digital channels
- Someone with a passion for storytelling that can identify and tap into the right collaborators, contributors, and creators to help bring our brand to life
- A brand guardian across all channels – creating tools and guidance to ensure all content celebrates and embraces our brand values and strategy
- A strong writer with the ability to create, contribute and commission copy depending on the scale and significance of the job and the brand requirements
- A creative campaign thinker – from ideation to delivery – capable of translating ideas and visions into a reality
- Experience working with creative, marketing, communications, and technology teams
- Experienced in planning, managing and budgeting photoshoots, you’re adept at collaborating with external videographers and photographers to produce high-quality content
- Someone proactive and able to work independently, but likes being sociable & collaborative too
- Experience in hospitality isn’t a must but we do want you to be genuinely interested in our industry; whether that’s a love for a delicious meal, a decent drink, a cosy bed, or a travel adventure
- A great communicator with stakeholders across a business at any level
- You’re looking for a place where you can be you; no clones in suits here
- You’re not precious. We leave our egos at the door and help get stuff done
- You’re up for doing things differently and trying (almost) everything once
- You want to be part of a team that works hard, supports each other, and has fun along the way
Additional Information
Responsibilities:
- Manage and deliver a monthly content calendar across all digital touchpoints that reflects our broader marketing strategies; generating standalone social campaign ideas and support the amplification of BAU and integrated marketing campaigns
- Explore and test new channels and content formats to engage new audiences and new places where current audiences may be
- Focus on driving quality traffic, high customer engagement, and conversion
- Recruit new audiences working via social and influencer activations, collaborating with our Head of Comms & Culture to amplify content and build long-term brand advocacy
- Use internal business insight data and external market insights to recommend channel strategies and content, proactively generating creative ideas
- Drive the editorial content for the brand across our website, in-hotel print, digital collateral, and any other standalone campaigns that require a storytelling narrative to roll out across owned channels
- Ensure that the website’s CMS is always up to date, whether with the creation of new properties or auditing of existing content – all while working closely with the Product team to optimise our customer experience
- Responsible for copywriting across website, newsletters, collateral, social media, and in-hotel experiences – ensuring we have a strong TOV and that it is maintained consistently, whether by yourself or commissioned freelancers
- Brief and collaborate with our internal graphic designer, and an external roster of videographers and photographers to produce high-quality content that aligns with our brand strategy
- Constantly seek to improve team and stakeholder processes to drive efficiency and ensure all go live deadlines are met
- Perform competitor analysis to inform business insights and strategies
- Monitor performance metrics using tools like Google Analytics & Metricool, integrating findings into marketing dashboards to optimise plans
- Oversee community management across all channels to ensure continuous positive brand engagement
- Deliver and expand upon the anticipated roll-out of Dis-loyalty Drops in 2024 and beyond
- Manage and track the content budget, working closely with the VP of Brand to ensure on-budget activity
Qualifications
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Marketing/Advertising/Sales
Marketing / Advertising / MR / PR
Digital Marketing
Graduate
Proficient
1
London, United Kingdom