Social Media Executive

at  Wessex Water

Passionate about social media and always know what’s trending? If you have a creative flair and love to create content that tells a story, we have the perfect job for you.
This is an exciting opportunity to join our experienced in-house Communications team where you’ll have the chance to develop your career and create captivating content to reach our 2.9 million customers through our social media channels.
At Wessex Water, we provide services essential to life – from providing drinking water to more than a million people to protecting and enhancing the environment.
This is your opportunity to join one of the best-performing water and sewerage companies in England and Wales and communicate all the good things we do, provide customers with useful tips and advice, while also creating positive change.

WHAT YOU’LL NEED

We’re looking for someone who has experience in creating short-form videos, has strong writing skills, a passion for social media and loves to work as part of a team. Being proactive and having excellent communication skills is an important part of this job.

Additionally, you’ll be:

• ideally educated to degree or equivalent level, preferably in marketing, communications, or related field – but we’d still love to hear from people with lots of experience who don’t have the education background
• experienced in planning and creating social media content using video and photography
• experienced of using camera equipment to film, edit and create social media videos in particular for TikTok and Instagram
• experienced in Adobe Premiere Pro, Adobe Photoshop and Microsoft Office (Word, Excel, Outlook)
• advanced knowledge of social media platforms and functions (Facebook, Instagram, TikTok, LinkedIn and X - previously Twitter) and a knowledge of how to use insight and algorithms to your advantage
• a creative thinker and problem solver with strong attention to detail
• flexible and engaging with your writing style and have great proofreading skills.

A clean full driving licence is essential.

WHO WE ARE

We are one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West.
The work we do goes beyond providing an essential public service. We also aim to have a positive impact on the communities we serve and the natural environment.
Our people tell us Wessex Water is a great place to work, which is why so many of them stay with us! You will have the opportunity to develop and progress your career, while also receiving health and wellbeing support.
We also continue to promote diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.
This is an exciting opportunity to join us and if you would like to be part of our journey, we would love to hear from you. Please do not hesitate to let us know about any additional support you may need.

Working closely with our Social Media Manager, you’ll play a vital role in communicating key messages, protecting reputation, and working on strategic PR campaigns, where you’ll be creating a mix of engaging multimedia content.
You’ll be responsible for creating short-form videos and educational social media posts that resonate with our customers across different social media platforms.
It’s a fast-moving role, so you’ll need to be agile, able to multi-task and prioritise work in a timely nature.

Other key work areas include:

• being responsible for planning and producing content for regularly scheduled posts across all social media channels
• self-shooting and editing photography and video content ensuring multiple versions are optimised for each channel
• working closely with our creative teams to manage the creation of graphics and visual assets from brief to posting
• keeping up with the latest social media trends and bringing forward ideas that align with the company and meet objectives
• developing and maintaining excellent relationships with teams across the business to make sure we’re keeping customers up to date with the latest news
• driving engagement with our customers and other stakeholders through community management and responses where appropriate
• working with the Social Media Manager to put in place learnings from video analytics and monthly social media reports
• working with the Social Media Manager to develop a social strategy with the aim to grow brand awareness, increase engagement and drive traffic from our social media channels.