Social Media Manager

at  Moveworksai

Growth Mountain View, CA Full Time
Who We Are
Moveworks is the universal AI copilot for search and automation across all your business applications. We give employees one place to go to find information and get support while reducing costs for your business. The Moveworks Copilot is powered by an industry-leading Reasoning Engine that uses a combination of public and proprietary language models to understand employee queries, then build and execute multi-step plans that achieve them. It does this by linking into systems (like ITSM, HRIS, ERP, identity management, and more) with native and custom-built integrations that turn natural language into powerful automations for employees.
The world’s most innovative brands like Databricks, Broadcom, Hearst, and Palo Alto Networks trust Moveworks to eliminate repetitive support issues, deliver instant knowledge, and empower employees to work faster across applications.
Founded in 2016, Moveworks has raised $315 million in funding, at a valuation of $2.1 billion, thanks to our award-winning product and team. In 2023, we were included in the Forbes Cloud 100 list as well as the Forbes AI 50 for the fifth consecutive year. We were also recognized by the 2023 Edison Awards for AI Optimized Productivity, and were included on Fast Company’s Most Innovative Companies list for 2024!
Moveworks has over 500 employees in six offices around the world, and is backed by some of the world’s most prominent investors, including Kleiner Perkins, Lightspeed, Bain Capital Ventures, Sapphire Ventures, Iconiq, and more.
Come join one of the most innovative teams on the planet!

As Social Media Manager at Moveworks, you’ll create and implement a world-class social media strategy at one of the fastest-growing AI companies on the planet. Through deep empathy with our target audience, you will accelerate the growth of our following on LinkedIn and X/Twitter, while also establishing a significant presence across other platforms. With the power of Generative AI, Moveworks already provides instant support to millions of employees — freeing them up to focus on what matters. We need your expertise to share that story with the entire business world.

• Create and implement a world-class social media strategy builds a massive, global following for Moveworks.
• Lead our expansion to platforms beyond LinkedIn and X/Twitter — including YouTube, Instagram, Reddit, and Facebook — by leveraging multimedia content optimized for each format.
• Drive partnerships and collaborations with industry and social influencers and position Moveworks as thought leader in the industry
• Draft and disseminate template social media posts for our employees, customers, investors, and partners to amplify announcements with on-brand messaging.
• Identify joint marketing opportunities by monitoring the social feeds of our customers, investors, and partners, in addition to actively monitoring for mentions of Moveworks
• Collaborate with thought leaders and industry experts to reach large new audiences.
• Conduct enablement sessions for colleagues across departments to share social media best practices.
• Participate in messaging and planning discussions for product launches; become knowledgeable about the nuances of our technology and platform.
• Develop a framework for analyzing the effectiveness of our social media strategy and operationalize reporting through data to demonstrate how well we meet expectations.
• Collaborate cross-functionally with our Growth Marketing, Customer Success, PR/AR, Sales, Product Marketing teams to align our social media strategy with integrated go-to-market campaigns.
• Manage our social media calendar, ensuring a consistent presence across all channels.