Social Media Manager (UK)

at  ParcelHero

ParcelHero is one of the UK’s biggest parcel delivery price comparison sites. With over 5 million visitors a year, and over 100 remote employees worldwide, we’re a technology-driven company that’s going places, delivering innovative solutions to ensure exceptional customer care. As a forward-thinking and dynamic business, we offer excellent career growth opportunities.
In 2025, we will be rolling out worldwide our new TMS (Transport management solution) Parcelhero Pro, which enables retailers to pay a monthly subscription to centralise all orders and ship on their own carrier accounts using our cutting-edge shipping platform.
At ParcelHero, we foster a collaborative and innovative culture where every team member’s voice matters. We’re a fast-paced, remote-first company that values initiative, adaptability, and a strong sense of ownership. If you’re someone who thrives in a dynamic, ambitious, and forward-thinking team, you’ll fit right in with us.

THE EXPERIENCE YOU BRING TO THE TABLE

• Expertise - A seasoned professional in all aspects of Social Media Management (6-8 years), you’re adept from strategy development to performance reporting. Possess a strong knowledge of industry best practices, staying abreast of trends, and ensuring compliance with regulations and GDPR.
• Creative Flair - Your creative prowess shines through in crafting compelling copy, designing eye-catching visuals, and paying meticulous attention to detail. Your understanding of User Experience translates into creating engaging and aesthetically pleasing social media content. Familiarity with graphic design software and video editing tools is a plus.
• Tech Savviness - Proficiency in managing social media platforms, utilising scheduling tools, and leveraging analytics is essential. Experience with platforms like Hootsuite/Later/Buffer is preferred. Knowledge of additional tools such as Canva or Adobe Creative Cloud is a bonus but not critical. Basic HTML, CSS, and JavaScript skills are advantageous.
• Analytical Mindset - Navigate through social media analytics tools with ease, utilising platforms like Facebook Insights or Instagram Analytics. Proficient in generating insightful reports using tools such as Google Analytics or Data Studio. Your analytical acumen is evident in your ability to derive meaningful insights from social media metrics and adapt strategies accordingly.

We are seeking a dynamic and creative Social Media Manager to join our team to build the foundations and lead our social media efforts. The ideal candidate will be responsible for developing and implementing a comprehensive social media strategy, managing content creation, and overseeing all aspects of social media channels and social proof mechanics. This role requires a keen understanding of the digital landscape, a passion for staying ahead of trends, and the ability to engage audiences effectively.