Soft Services Manager - Healthcare

at  Sodexo

YOU’LL ENHANCE COMFORT AND CONVENIENCE. WE’LL ENHANCE YOUR FUTURE.

As a Soft Services Manager for Sodexo based on site at Schoen Clinic in York, you are also a natural leader and a food safety expert who plays a key role in providing a welcoming, safe environment for our customers. You’ll lead a small team who pride themselves on delivering a high-quality service to patients and staff. This is a hands-on role, and you will occasionally be involved in the day-to-day kitchen duties; be prepared and happy to get involved!
Your focus as the onsite Soft Services Manager will include Catering, Cleaning, Laundry, Waste Management and Pest control. You will ensure services are delivered in a clean safe environment. You will manage all aspects of staffing and ensure the smooth running of services.
The ideal candidate will be experienced in Soft Services with a strong catering background. A proven track record in facilities management would be perfect. This is a brand-new role within a highly supportive environment which you can really make your own
Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

Main ResponsibilitiesWhat you’ll do:

• Recruit, motivate and manage the staff, ensuring they are fully trained and developed for the roles they hold.
• Maintain regular, meaningful client contact and produce appropriate reports and actions from this.
• Order all provisions in line with Sodexo ordering policy.
• Ensure that all areas of the kitchen and food service areas are kept clean and well maintained.
• To ensure completion of all the Sodexo SMS paperwork, temperatures, electrical checks, COSHH, HACCAP etc.
• Pass all internal and external audits such as safeguard, EHO.
• Managing the team to achieve the desire results driving forward service excellence and delivering quality.
• To ensure the weekly rotas are complete in the correct time frame and labour is managed within budget agreements.
• To complete daily and monthly billing
• Complete daily cashing up in accordance with Sodexo’s trading procedures
• Close accounts at agreed times

For a full list of responsibilities please view the attached job description The Ideal CandidateWhat you bring

• Organised and by able to deliver on time.
• Track record of developing and leading a team
• Good written and verbal communication
• Proficient with Microsoft office suite
• Previous management experience in delivering results.
• Experience in managing client relationships.
• Catering experience essential – craft base knowledge to help with menu development and occasional cover in kitchen.

The successful candidate will be required to complete a standard DBS check.

Main ResponsibilitiesWhat you’ll do:

• Recruit, motivate and manage the staff, ensuring they are fully trained and developed for the roles they hold.
• Maintain regular, meaningful client contact and produce appropriate reports and actions from this.
• Order all provisions in line with Sodexo ordering policy.
• Ensure that all areas of the kitchen and food service areas are kept clean and well maintained.
• To ensure completion of all the Sodexo SMS paperwork, temperatures, electrical checks, COSHH, HACCAP etc.
• Pass all internal and external audits such as safeguard, EHO.
• Managing the team to achieve the desire results driving forward service excellence and delivering quality.
• To ensure the weekly rotas are complete in the correct time frame and labour is managed within budget agreements.
• To complete daily and monthly billing
• Complete daily cashing up in accordance with Sodexo’s trading procedures
• Close accounts at agreed time

For a full list of responsibilities please view the attached job description The Ideal CandidateWhat you bring

• Organised and by able to deliver on time.
• Track record of developing and leading a team
• Good written and verbal communication
• Proficient with Microsoft office suite
• Previous management experience in delivering results.
• Experience in managing client relationships.
• Catering experience essential – craft base knowledge to help with menu development and occasional cover in kitchen

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Great site to work on - Flexible and dynamic work environment, sociable hours!
• Free Uniform
• Free meals on duty
• Free parking
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company