Soft Services Manager

at  Robinson Services

SKILLS & EXPERIENCE REQUIRED

• Experience in a similar role & service offering
• Demonstrates Integrity, fairness, respect, honesty, passion, professionalism & a positive can do attitude
• Excellent interpersonal, communication & organisation skills Leads by example. A natural leader who has the ability to coach, develop & mentor their teams. Strong attention to detail.
• Responds positively to change, driving change through managing others
• The ability to develop robust relationships with team members, key clients & stakeholders
• The ability to listen & understand the needs of a client, company & team members & adapt the service offering accordingly
• Strong commercial & financial skills with experience in managing budgets & delivering targets
• Self-motivated & driven with the ability to work in pressurised commercial/retail & customer facing environments
• Balanced – understands the Importance of services which impact the client experience & drive commercial values
• Process driven with the ability to flex & continually improve in line with business requirements
• Takes ownership for the successes & failures & uses initiative to resolve operational challenges & meet goals
• Strong Health, Safety & Environmental skills. Follows the correct HSE procedures & challenges/corrects unsafe behaviour
• Good systems knowledge in basic IT applications such as Office, Outlook, Word, Excel, Power-point etc.

ABOUT US

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.
We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.
Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.