Soft Services Supervisor and Water Protection Advisor

at  Mitie

MAJOR TASKS AND ACTIVITIES:

• Logging service requests, issues and communications with sub-contractors and customer alike.
• Planning, resourcing, and service delivery of directly delivered and call off sub-contracted soft services.
• Maintain Schedules on services provided and document changes in the quantities.
• Experience of checking invoices and associated documents for services used.
• Prepare reports for the Mitie SLT on monthly usage of supported services for financial performance on contractors and customer alike.
• Ensure all issues are documented and results reported to the Additional Services Manager
• Maintain a positive health and safety culture personally and comply with the organisation policy through their own actions and omissions as well as reporting any issues found.
• Advise the Client and Senior Mitie Leaders on Water Protection Compliance matters and ensure Mitie Defence Ltd is technically and legally compliant on this subject.
• Liaison with the Local Authorities and BiMA (Estate Landlord) on behalf of Mitie where required.
• Attend Training courses relevant to the role.
• Will be required to travel around Germany and occasionally to Italy.

THE ROLE REGULARLY INTERFACES WITH:

External

• Sub-Contractors
• Authorities, e.g. Host Nation local Water Authority, TÜV, Bundes Immobilien Aufgaben (BiMA)
• Suppliers

Internal