Software Configuration & Deployment Specialist

at  LOCKHEED MARTIN CORPORATION

REQUIRED SKILLS, QUALIFICATIONS AND EXPERIENCE

The role plays a critical part in maintaining the configuration of IT based processing systems to the optimum operational and test specific standards.
Strong proven background in understanding Unix/Linux technologies.
Strong proven background in supporting Windows systems and technologies.
Proven track record in deploying software to large mixed estates.
Proven track record working with enterprise management tools.
Proven track record in developing information technology systems.
Desired Skills:

ABOUT THE ROLE

This is a fantastic career opportunity to join the team on an initial 6 month contract basis. However, there will be a strong chance of extension due to this work being within a very long running programme for the business.

The role will entail support, execution and automation of software deployments and configuration changes to a large mixed-OS estate. This can be broken down into regular and adhoc tasks which are detailed below:

• Maintenance and manipulation of system configuration files to over 2000 targets.
• Some of these contain up to 1500 plus parameter values which must be maintained and checked before deployment, involving scripting and reporting techniques.
• In addition to this there is a requirement to process and deploy some 30 plus types of customer supplied operational data files (ODF) to between 30 and 500 targets on a regular basis.
• Reporting to the Sustainment Service Desk Manager and LMSOC Technical Manager , The technical deployment specialist will be responsible for but not limited to:
• Working a flexible 37.5 hour week
• Maintain the I&T (Integration and Test) and production environment configuration and ensure it is distributed in a fault free and timely manner.
• Monitor and correlate events and data from mission-critical applications and services to preserve uptime.
• Supporting Developer effort within the Open Source Laboratory including raising software defects where appropriate
• Perform systematic analysis to determine any degradation in service.
• Perform as a point of contact for the execution of performance trials and associated validation.
• Liaise with external technical teams to verify and validate configuration files pre and post deployment.
• Create monthly, weekly and daily address directories from customer supplied data.
• Make complicated system modifications to enhance system performance.
• Distribute software as required in a repeatable and fault free manner using LM adopted software distribution management tools.
• Maintain and support server infrastructure to preserve and maintain SLAs
• Liaise with onsite technicians to ensure hardware and software builds are completed as agreed.
• Assist with managing the team’s incident, service request and change assignment queues across multiple toolsets.
• Produce ad hoc reports, tool and utilities as requested by the LM management team leads and other support teams.
• Update processes and procedures as required.
• Troubleshoot application and configuration errors when required.
• Advise first level support of any changes in system behaviour when new configuration is deployed.
• Liaise with the customer configuration team over issues experienced with received Data/Configuration files.
• Provide adhoc reports to colleagues and customers upon request
• Support an agile deployment framework to deliver sprint releases
• Provide out of hours support to rollout activities when required.
• Providing 3rd line on-call support if required.
• Liaise with in house integration teams to agree methods and routines for future software releases.

Contractor/Agency to be responsible for maintaining adequate liability insurance, certifications, accreditations, and training required to perform their tasks.