Software Engineer - Business Operations

at  Empatica

EMPATICA

Empatica is a full-stack, digital healthcare company, forever changing the way health is monitored and new treatments are developed through our AI platform, digital biomarkers, and state-of-the-art medical wearables. Our customers range from some of the world’s largest institutions (such as NASA, Harvard University, and top-tier pharmaceutical companies, to name a few), to individual users who message us every day and tell us how our products changed their lives.
If you are looking to join a fast-paced growth environment and do meaningful work that can make a true impact in the world, then keep reading.

ABOUT THE ROLE

We are seeking a skilled Software Engineer to focus on system integration, playing a critical role in connecting Empatica’s healthcare technology with leading business platforms like Odoo, Salesforce, Stripe, Shopify, Pardot, and Mailchimp. Your work will be pivotal in enhancing data flow and system efficiency, contributing directly to our mission of advancing human health through technology.

KEY RESPONSIBILITIES

• Design, develop and implement integration solutions for Empatica’s healthcare platform with Odoo, our ERP platform.
• Integrate information flows between Odoo, Salesforce, Stripe, Shopify, Pardot, Mailchimp, and Zendesk.
• Manage System Configuration. Oversee the configuration management of integrated systems, ensuring that all settings are optimized for performance and are aligned with business objectives. This includes setting up and maintaining configuration standards, documenting system configurations, and adjusting settings as required to meet evolving needs.
• Troubleshoot Configuration Issues. Identify and resolve any issues arising from system configuration, ensuring a smooth and efficient operation of integrated platforms.
• Collaborate with cross-functional teams to understand and translate business needs into efficient system integrations.
• Develop and maintain custom integration scripts and utilize APIs for optimal data synchronization and workflow automation.
• Develop services and APIs for our products
• Ensure robust, scalable, and secure connections between different systems, maintaining data integrity and system compatibility.
• Perform thorough testing and validation of integration solutions together with our Quality Assurance team, ensuring their reliability and effectiveness in a clinical setting.
• Provide technical support for existing integrations, troubleshoot issues, and implement enhancements as business needs evolve.
• Stay abreast of the latest trends in system integration and propose innovative solutions to improve Empatica’s technological ecosystem.