Software Engineer

at  Cresta

Toronto, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate08 Feb, 2025USD 170000 Annual10 Nov, 20245 year(s) or aboveSystems Engineering,Rest,Azure,Technology,Kubernetes,Computer Science,Optimization,Aws,MathematicsNoNo
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Description:

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta’s co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI.
Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it’s at Cresta.

EDUCATION

Bachelor’s degree in computer science, computer systems engineering, software engineering, or mathematics.

EXPERIENCE

5 years or more experience as a software engineer.

EXPERIENCE AND SPECIALIZATION

Computer and technology knowledge

  • Experience working with a Machine Learning Platform application
  • Hands on experience in developing and working on generative AI applications in the past
  • Proficiency in designing and maintaining APIs (gRPC, REST, WebSocket, etc.).
  • Familiarity with high-performance database schema design and optimization.
  • Experience with containerized application deployment (Kubernetes).
  • Hands-on experience with major cloud providers (AWS, GCP, Azure).

Responsibilities:

  • Design, develop, and deploy Cresta’s AI Agent solutions and proprietary models.
  • Focus on practical AI challenges such as improving reasoning, planning capabilities, and evaluation in real-world scenarios.
  • Collaborate with cross-functional teams including front-end and back-end software engineers to integrate AI Agents into Cresta’s customer solutions.
  • Lead initiatives to scale AI systems for production environments, ensuring performance and reliability across use cases.
  • Contribute to solving cutting-edge problems in AI and help define the future roadmap for Cresta’s AI Agents.
  • Innovate and research ways to improve security, cost-efficiency, and reliability of AI systems.

REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Information Technology/IT

IT Software - Application Programming / Maintenance

Software Engineering

Graduate

Computer science computer systems engineering software engineering or mathematics

Proficient

1

Toronto, ON, Canada