Software Engineer I - EDI Specialist

at  Russell A Farrow Limited

Farrow, a wholly owned subsidiary of Kuehne+Nagel Group, is headquartered in Windsor, Canada. Farrow brings to the global trade industry over 110 years of expertise in cross-border customs brokerage, import/export trade compliance consulting, and integrated logistics services (international freight forwarding/global supply chain management, warehousing/distribution, and ground transportation). With operating locations across Canada, the United States, and Europe, Farrow manages over 800 employees with 38 offices and warehouses including those of acquired companies D.J. Powers Co. Inc. and Link+ Corporation. Farrow is proud to be a Canada’s Best Managed Companies winner for fourteen consecutive years, achieving Platinum Club status in the most recent eight years – an accomplishment few companies attain.
Position Summary
The EDI specialist, working with the Director, Client & Data services and the EDI team is responsible for providing direction, developments and support of the Electronic Data Interchange environment with Farrow. They will lead various EDI projects by collaborating with vendors, customers and Farrows Operations and IT team members to design and develop EDI solutions to support business strategies, and to ensure proper system integrations and operation. The EDI Specialist will possess a strong working knowledge and technical expertise in EDI concepts and tools which, combined with related project management and business aptitude, will result in best-in-class EDI solutions.

Key Responsibilities (Supervisory/Materials/Information)

• Test, implement and maintain EDI transaction and file problems
• Develop and maintain trading partner definitions to include relevant translation objects using EDI translation software tools
• Handle communications with trading partners for EDI transaction set-up and ongoing maintenance
• Coordinate between trading partners and networks to ensure mapping compliance
• Develop new business opportunities utilizing EDI
• Resolve technical mapping variations or gaps
• Troubleshoot issues
• Develop guidelines, checklists, procedures and training documentation
• Communicate at the appropriate level with team members, management and end users
• Interact with clients, vendors, and internal users in a professional and knowledgeable manner
• Monitor the daily processing of EDI transactions

Education and Experience

• Degree or diploma in computer studies or related field of study
• Minimum 3 years in development and support experience
• Knowledge of databases and tables, with some understanding of mapping and supporting EDI, ANSI, X12 and EDIFACT standards as well as XML and flat file schemas
• Programming Skills in JAVA/RPG/PYTHON
• Working knowledge of AS2, FTP/sFTP protocols and Value Added Networks
• Set up and management of trading partner profiles
• EDI operations support experience
• Experience with commercial EDI software tools, preferably Altova Mapforce
• Working knowledge of AS400 operation systems, UNIX and LINUX
• Experience with Microsoft Azure would be an asset
• Experience with US Blujay would be an asset

Competencies, Working Skills & Attributes

• Solid business and collaboration skills, and responsive to service needs and operational demands
• Problem solving in time sensitive, pressure situations
• Self starter and ability to work in an environment that fosters entrepreneurial minds
• Ability to work in a culture of transparency and trust
• Open to learning new ideas outside of scrope or knowledge skillset
• Capability to liaise with all levels across the enterprise on projects
• Strong detail orientation is essential in the role
• A team player, highly self motivated and driven

Working Conditions, Mental Effort & Physical Requirements

• Ability to site for extended periods of time
• Ability to focus on computer screen and / or written materials for extended periods of time
• Manual dexterity required to use desktop computer and peripherals
• Must work under deadlines and related stresses in a timely and efficient manner

Farrow is an equal opportunity employer, committed to diversity and inclusion. Accommodations for job applicants with disabilities are available on request

• Test, implement and maintain EDI transaction and file problems
• Develop and maintain trading partner definitions to include relevant translation objects using EDI translation software tools
• Handle communications with trading partners for EDI transaction set-up and ongoing maintenance
• Coordinate between trading partners and networks to ensure mapping compliance
• Develop new business opportunities utilizing EDI
• Resolve technical mapping variations or gaps
• Troubleshoot issues
• Develop guidelines, checklists, procedures and training documentation
• Communicate at the appropriate level with team members, management and end users
• Interact with clients, vendors, and internal users in a professional and knowledgeable manner
• Monitor the daily processing of EDI transaction