Software Engineer II (Staff Workflows)

at  Cedar Inc

REQUIRED SKILLS & EXPERIENCE

• Technical Proficiency: Experience working on technical projects across the stack, typically with 2+ years of professional software development experience.
• Coding Expertise: Proficiency in at least one major coding language (Python and TypeScript preferred but not required).
• Team Player: Excellent communication & collaboration skills, able to work effectively with teammates across Engineering, Product, and Design.
• Mission-Driven: Excited about Cedar’s mission and passionate about solving problems to improve the healthcare financial experience.
• Bonus Skills: Experience with AI, machine learning, and/or large language models (LLMs) is a plus.

ABOUT US

Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Over the past several years, we’ve raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar’s valuation to $3.2 billion.
As of December 2023, Cedar is engaging with 25 million patients on an annualized basis, and is on target to process $2.6 billion in patient payments annually. Cedar’s ambition is to serve 50-60 million Americans by 2025, about half of the U.S. population that makes medical payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence

THE ROLE

• At Cedar, our Staff Workflows team oversees the development of Cedar’s staff-facing software and its underlying technical platform. This includes a variety of internal tools used by Cedar staff, as well as the Operator Portal, the primary interface used by health-system employees (call center operators, front desk staff, and patient advocates) to process payments and provide assistance to patients. We are currently seeking a talented Software Engineer II to help us extend these tools with new capabilities and user experiences that enable healthcare workers and Cedar staff alike to accomplish their tasks more efficiently and effectively.
  Gain further insight to this opportunity by viewing this video featuring the Hiring Manager: https://youtu.be/np_Kl3EeCrA

RESPONSIBILITIES

• Develop High-Quality Code: Build, test, and maintain code that drives key functionality, with an emphasis on readability, flexibility, testability, and long-term maintainability.
• Collaborate with Cross-Functional Teams: Be an active member of an agile development team, working closely with your counterparts on the Product and Design teams to iterate on new ideas for improving the user experience for patients, healthcare workers, and Cedar staff.
• Lead Future Projects: Grow into a leadership role, overseeing projects that impact a large number of healthcare workers and patients.
• Own Key Functionalities: Take ownership of critical functionalities such as user authentication, real-time chat infrastructure, Cedar’s patient-facing help center, and key operator workflows (voids, transfers, refunds, etc.).
• Develop Internal Tools: Contribute to the development and maintenance of internal tools like Seeder (our test-data generator), Cedar Admin (our configuration portal), and Engagements (our analytics platform).