Software Engineering Manager

at  Actionstep

We are seeking a Software Engineering Manager to lead teams of software developers and QA engineers. This is a hands-on leadership role, and you are expected to plan projects, review code, and contribute where you have bandwidth. You will work across multiple stacks of technologies and will be in charge of building and maintaining the core parts of our platform.
The ideal candidate will have extensive experience as a hands-on software engineer as well as with leading engineering teams and driving technical initiatives. We are looking for a leader who is passionate about building innovative technologies, is customer-focused, and is able to work collaboratively in a fast-paced environment.
The ideal candidate will also bring experience driving improvements in process and engineering maturity, best practices, and developing a culture of excellence and delivery.
You will collaborate closely with the product team, ensuring that the engineering team is delivering solutions that exceed customer expectations and align with the product roadmap. You will lead a team of talented and motivated engineers, providing technical guidance and mentorship while driving continuous improvement in quality, productivity, and performance.
The majority of the team is based in the Toronto metro area and works remotely, and we are ideally seeking a candidate who can work remotely in a similar time zone (MT, CT, ET).

You will:

• Lead teams of software developers, QA engineers, and DevOps professionals to advance and maintain a cloud-based SaaS application for legal practice management and accounting.
• Introduce best practices for software development, drive improvements in process, and develop a culture of excellence in delivery.
• Stand up metrics and KPIs to measure team effectiveness, and ensure the team delivers high-quality software on time and within budget.
• Measure and drive improvements in product quality, change failure rate, cycle time, support escalations, and other quality metrics.
• Lead important technical decisions with an eye towards scalability, modernization, and maintainability.
• Provide regular updates to stakeholders across the organization.
• Recruit, interview, and onboard great people to your teams.
• Encourage a safe and healthy work environment that is both supportive and challenging.
• Engage in performance conversations and help align business objectives to career goals.
• Key areas of focus include:
• Level up the SDLC by adhering to Agile fundamentals
• Improve performance and scalability of the platform by introducing cloud-native technologies such as containers, serverless computing, and NoSQL
• Accelerate deployment and decrease cycle time by introducing CI/CD and a modern build pipeline
• Migrate hosting from Azure to AWS
• Lead a UX upgrade from AngularJS to React
• Deliver major feature upgrades against our roadmap

REQUIREMENTS

• Bachelor’s degree in Computer Science or related field
• 5+ years of experience as a Software Engineering Manager, preferably at a B2B SaaS company
• 10+ years of experience as a software developer / individual contributor
• Experience with Jira, DevOps, or other project management tools
• Strong knowledge of architecture patterns for modern SaaS and mobile applications
• Understanding of AWS offerings such as Aurora, Lambda, and S3
• Self-starter with the ability to operate and lead when no protocol exists
• Demonstrated ability to solve problems in software architecture and platform modernization

Please refer the Job description for details