Software QA Lead

at  Delta Controls

ABOUT DELTA CONTROLS INC.

Delta Controls (a subsidiary of Delta Electronics) is a leading building controls manufacturer with over 300 partners in more than 80 countries. For over three decades, we have provided innovative building automation solutions for commercial, healthcare, education, and leisure facilities. We delivered the world’s first fully integrated BACnet building solution for HVAC, lighting, and access control.

JOB SUMMARY

The Software Quality Assurance (QA) Lead is responsible for ensuring that Delta Controls software will meet the needs and requirements of its end-users. In order to accomplish this task, the Software QA Lead must be proficient in test methods and procedures, and can comprehensively test and evaluate all products before releasing to production to ensure they meet design specifications, and are suitable for their intended application(s).
This includes designing test plans, strategies and automation, as well as documenting all test results in logs and reports; identifying bugs and operational anomalies, recording them for resolution by product development team, and verifying bug resolutions will satisfy the intended customers’ needs.
Work Location: In-office environment that is currently 3 days per week
City: Surrey
Type: Full-time, Permanent
Compensation: $80,000 - $100,000
This range reflects the minimum and maximum target payable for the base salary of new hires across all Canadian locations. Actual compensation may vary outside this range and is dependent on various factors.

REQUIRED SKILLS AND ABILITIES

Standard requirements for all Software QA Specialists:

• Requires very good time management and organizational skills.
• A strong desire to continuously improve professionally.
• The ability to work well in pressure situations and meet established deadlines.
• Strong written, verbal, and interpersonal communication skills.
• Requires a good understanding of the fact Delta Controls is a customer service driven organization.
• Proficient in the current technologies in place at Delta Controls.
• Self-starter, self-driven to produce results and continually improve.

Additional requirements specific to Software QA Lead:

• Strong leadership, initiative and decision-making skills. Must be able to manage own time and workload under minimal supervision. Must be able to identify required course of action and execute.
• Demonstrates excellent knowledge of the Delta Controls product portfolio and applications.
• Demonstrates excellent product functionality and application knowledge.
• Demonstrates excellent overall knowledge of Test Suite coverage.
• Demonstrated working knowledge of software test automation / development / scripting tools and languages.
• Comprehensive knowledge of the technologies, designs and implementations in Delta Controls products.
• Knowledge of technologies, tools and frameworks used in industry.

MINIMUM QUALIFICATIONS AND EXPERIENCE

• Successful completion of an accredited technology diploma program, undergraduate degree in Engineering, Computer Science or work experience equivalent
• Minimum 5-8 years of experience in test development
• Minimum 2 years of experience leading a small team
• Knowledge of networked applications and systems, knowing where they can break and know how to test for quality, performance and resilience.
• Strong understanding of Java, C#, Python or Javascript languages
• Working knowledge of building controls, control theory, and electronics is an asset.
• Comprehensive knowledge of testing methods and procedures.
• Well developed troubleshooting and problem solving skills.

The standard responsibilities for all Software QA Specialists include but are not limited to:

• Testing software with the understanding of what bugs are critical to the end-user.
• Creating and maintaining test documentation.
• Creating new entries in our bug tracking software for any new bugs identified in the system.
• Verifying bug fixes are satisfactory on newly transferred build.
• Design, coding and maintenance of automation frameworks, tests and tools.
• Troubleshooting complex problems in software.
• Assisting Technical Services in providing product support.
• Acting as a resource to other departments on products and applications.
• Assisting with documentation for software manuals, and technical documents.
• Regularly identifying deficiencies in the test suite and ensures they are resolved.
• Identifying usability problems and making suggestions for improvement.
• Reviewing and evaluating all Product Development and user documentation, and generating additional notes to summarize undocumented features and differences from previous versions. Providing important input on an ongoing basis.
• Issue management. Monitors issues for workflow, priority and completeness.

Additional responsibilities specific to Software QA Lead include, but are not limited to:

• Planning and estimating QA activities on projects or features within a Line of Business
• Designing / creating test strategies and test plans for software development projects.
• Designing, developing, and maintaining automated test scripts, frameworks and tools.
• Drive the team’s testing and automation strategies.
• Participating in recruitment activities for the QA team.
• Providing detailed reports on progress and status of the product from a SQA perspective.
• Ensuring software process is followed. Examples: Vision Scope, build and turnover process, requirements are in place.
• Supporting junior members of the team.