Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
As a System Architect with the Ciena Optical Networks System Design Architecture team you will play a crucial role designing complex networking solutions that meets the current and future needs of our customers. In this role you will work closely with a cross-functional team to support the evolution of our existing product portfolio and the development of new, next generation products.
Responsibilities

Product Design

• Work with Product Line Management (PLM) to define the initial set of requirements for a specific customer request or new general market need
• Work with the various design teams while iterating through the possible software options to address the requirements and present the design tradeoffs of the various options
• Define the solution requirements in sufficient detail for design teams to implement the design; outputs include both high level specifications as well as detailed requirements
• Provide support to design teams during the design phase

Product Integration

• Provide input into software characterization, integration, system test and product verification test plans as required
• Provide support to design teams to resolve issues that arise during testing
• Execute or guide the execution of the system level test plan

Customer Interaction

• Create product supporting documentation for PLM to describe new technologies, solutions, and product designs to customers
• Present to customer account teams and customers are required
• Provide support when field issues are escalated to the design teams

Cross-functional Support and Alignment

• Ensure the design teams are aligned with the proposed solution and understand the requirements to implement the design
• Ensure the management team is informed about any issues that arise during product design and integration that require escalation
• Ensure PLM are informed about any roadblocks that arise during product design and integration that may require changes to the product definition

Qualifications

• Bachelor’s degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field.
• Experience or interest in system design, preferably in the telecommunications industry
• Knowledge of networking protocols, software technologies, and architectures
• Experience with embedded and application software development, testing and validation as well as hardware and software integration
• Excellent problem-solving and analytical skills, with the ability to think critically and propose innovative solutions.
• Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.
• Self-motivated and able to work independently
• Ability to multitask and prioritize tasks in a fast-paced, deadline-driven environment.

LI-JD

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Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
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Please refer the Job description for details