Solution Architect

at  Rogers Communications

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!
Rogers is seeking a Solutions Architect – Wireline solution responsible for Carrier and Wholesale clients. Reporting to the Senior Manager – Sales Operation & Solutions, the Wholesale Solutions Architect will be responsible for gathering customer business and technical requirements, designing comprehensive networking solutions, delivering sales presentations, presenting technical information about products and services, conducting product demonstrations, product evaluations, and collaborating on RFP and RFI responses. The candidate must have a strong understanding and experience with OSI layer 1, 2, and 3 networking to satisfy business requirements in multiple verticals, often as a part of a broader solution-selling opportunity.
Possessing an extensive wireline network infrastructure technology and design background, the successful candidate will be seen as a subject matter expert and will have a strong understanding of all aspects of wireline solutions, IP applications, and business requirements as they relate to the customer’s WAN & LAN environments.
The Solutions Architect will support direct wholesales channels and will act as the voice of the customer, facilitating the interworking between sales, product marketing & development, engineering, and other internal resources in support of a positive customer experience.

WHAT YOU’LL BE DOING:

• Stimulate activity and joint solution selling opportunities for Rogers Wholesale channels to drive results for wireline data solutions in support of sales targets
• Interface with key decision makers (ranging from Carrier Mangers staff up to and including CIOs)
• Deliver solution presentations to a diverse customer audience
• Design differentiated wireline and business productivity solutions that fit customer current and future requirements
• Advance solution specifications internally for product fulfillment
• Gain and maintain a deep understanding of product sets, disseminate to peers and Sales, and provide feedback into their evolution
• Assume the lead for technical responses on RFP, RFQ, and RFI documents
• Complete high-level cost evaluations as required
• Interface with other groups including Network Planning, Transport and IP Engineering, Service Delivery, and Service Assurance
• Identify strategic partnerships and evaluate new partner managers
• Facilitate solution development and deployment of complex data solutions including network connectivity, requirements definition, product testing, pilots, proofs-of-concept, and client trials

TO PROTECT OUR PEOPLE, BRAND AND ASSETS, A PRE-EMPLOYMENT BACKGROUND CHECK WILL BE CONDUCTED. AS PART OF OUR SELECTION PROCESS, ALL CANDIDATES MUST CLEAR A CRIMINAL BACKGROUND CHECK. ADDITIONALLY, A CREDIT CHECK AND DRIVERS ABSTRACT MAY BE REQUIRED DEPENDING ON THE ROLE.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Sales & Account Support
Requisition ID: 311039
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.
Posting Notes: Rogers Business