Solution Architect

at  Rogers Communications

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

KEY ACCOUNTABILITIES

• Provide pre-sales technical advisory services to sales teams
• Conduct product demonstrations and presentations
• Analyze and understand customer requirements
• Design and architect solutions
• Collaborate with internal teams
• Assist with project cost and resource estimation
• Provide technical diagrams and documentation
• Interface with key decision-makers (CIO to IT staff) of current & potential customers
• Understand customer business goals
• Build relationships of trust and act as a trusted advisor
• Participate in technology assessments
• Collaborate on roadmaps and planning
• Handle technical concerns and objections
• Design differentiated technical solutions
• Create customized solutions and designs
• Evaluate and select appropriate technologies
• Provide technical guidance
• Customer-facing meetings and proposal development
• Conduct approximately 5-10 meetings per month
• Participate in discovery sessions and proposal presentations
• Develop proposals in partnership with Account Executives
• Advance solution specifications internally for product fulfillment
• Gain and maintain deep product knowledge

REQUIRED SKILLS AND EXPERIENCE

• Bachelor’s degree in Engineering, IT, Computer Science, or related field
• 5+ years of progressive experience in solution architecture for sales and/or related roles
• Strong technical background in enterprise IT infrastructure, cloud computing, and networking
• Proficiency in architectural frameworks and methodologies
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud)
• Knowledge of security best practices and data integration
• Excellent communication and presentation skills
• Ability to work in a fast-paced, changing environment

The Solution Architect is responsible for designing and creating complex, customized solutions for large organizations and government agencies. They work closely with clients to understand specific needs and objectives, then develop integrated solutions using Rogers’ standard products and services. The SA collaborates with Account Executives, and other teams to identify customer business issues, present value propositions, and ensure successful implementation. They contribute to revenue growth by meeting or exceeding defined sales targets while creating positive customer experiences.