Solution Expert

at  Userlane GmbH

ABOUT USERLANE

Userlane is an award-winning Digital Adoption Platform that empowers organizations to understand and improve the value of their technology investments. Working with some of the world’s most recognizable enterprises, Userlane identifies and eliminates adoption barriers across software applications. The Userlane Adoption Suite helps enterprises deliver employees and customers a more engaging, rewarding, and productive software experience while realizing the full value of their software investments.
If you want to drive meaningful change for employees and employers alongside some of the most talented and dynamic people you’ve worked with, Userlane might be the perfect place for you.

Implementation Consultant & Customer Support Manager
In the role of Implementation Consultant & Customer Support Manager, you will be instrumental in upholding service excellence for top global brands leveraging Userlane. Drawing on your expertise in technology and product management, you will shepherd clients through implementation phases and offer continuous support to enrich their digital experience. By employing our distinctive HEART framework, you’ll aid clients in maximizing software utilization, driving adoption and efficiency, and realizing genuine value.