Solution Specialist

at  Rogers Communications

At Rogers, we are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.
Because we believe connections unite us and moments define us. Come build a rewarding career at Rogers and be a driving force behind our success story!
At Rogers, we support and encourage employees to find long-term success and explore opportunities that play to their individual strengths and passions. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career at Rogers.
In this exciting opportunity, the Network and Collaboration Solutions Specialist will be responsible for delivering results by building integrated customized solutions for clients in the commercial and enterprise space using standard products. The Specialist will effectively position Rogers and present a strong value proposition for both network and collaboration solutions, with a focus on Contact Centre solutions, Microsoft offerings, and managed services.

Achieve defined sales objectives for next-generation products, including:

• Rogers Unison and Contact Centre solutions
• Microsoft Office 365 and related Microsoft solutions
• Network Internet, Ethernet, Private networks, IP voice, and MPLS
• Managed services
• Professional Services
• Qualify opportunities identified by Account Executives (AE) in line with Rogers’ long-term growth strategy
• Work strategically with AEs, leveraging your knowledge to promote and win business in competitive situations
• Create and execute Territory Plans with specific coverage initiatives to achieve defined KPIs
• Develop innovative proposals and deliver strategic sales presentations
• Initiate and manage migration plans for customers transitioning to Rogers’ next-generation services
• Establish productive relationships with key personnel in accounts, especially at the executive decision-making level
• Clearly communicate solution value and differentiate Rogers against competitors
• Participate in discovery meetings, reviewing customers’ technical requirements using a consultative approach
• Collaborate with AEs and Solution Engineering to propose, design, price, and close qualified opportunities
• Ensure all opportunities and processes are tracked through Rogers CRM (Salesforce.com)
• Negotiate pricing to ensure profitable margins, following escalation processes for non-standard pricing
• Manage the transition of ownership back to the Account Executive post-project implementation
• Review major deliverables to ensure quality standards and client expectations are met