Solutions Consultant - COBOL/Mainframe

at  Worldline

Job Description
Solutions Consultant - COBOL/Mainframe

THE OPPORTUNITY

We are seeking an experienced Solutions Consultant (COBOL/Mainframe) to join our dynamic Sales and Marketing team. The ideal candidate will be responsible for developing and executing strategic marketing initiatives in collaboration with our customers and partners. This role requires a strong blend of marketing expertise, relationship management, and a results-driven mindset to maximize the impact of our business development.

• Perform maintenance for credit card applications on a mainframe platform.
• Manage configuration of product source code.
• Provide support and assistance to customers, addressing their queries and ensuring satisfaction.
• Identify, diagnose, and resolve reported issues promptly.
• Disseminate updates and new developments related to products.
• Develop and test programs using COBOL in a mainframe environment.
• Provide maintenance and support for tools necessary for credit card applications, including simulators and HSM.
• Participate in the preparation and execution of quarterly patch releases for customers.
• Manage the Product Support Hotline, ensuring timely and effective responses.
• Maintain a strong understanding of the software development life cycle.
• Apply knowledge of credit card processing to support tasks.
• Undertake additional support tasks as required by the team.