Solutions Engineer

at  Imaging Healthcare Specialists LLC

Imaging Healthcare Specialists is actively seeking experienced and professional Solutions Engineer.
Locations with Position Openings: Remote
Position Status Options: Full Time
Offering over 30 years of imaging services experience, Imaging Healthcare Specialists has earned an outstanding reputation for providing the highest quality medical imaging technology, highly specialized expertise and exceptional customer service to physicians and patients. Our experienced staff of board-certified radiologists, technologists and support personnel are committed to providing the most accurate, safe, timely and caring medical imaging and interventional radiology services.
Summary: The Solutions Engineer will play a critical role in integrating and optimizing clinical systems. Working closely with the Solutions Architect, clinical application analysts, and external partners, the solutions engineer will ensure seamless interoperability, improve customer quality, experience, and flow, address technical challenges, and drive automation initiatives. This position requires a blend of technical knowledge, problem-solving skills, and a commitment to continuous improvement.

Essential Responsibilities include the following. Other duties may be assigned.

• Interface and Integration Development
• Design, build, deploy, and manage system interfaces and integrations under the guidance of the Solutions Architect.
• Verify the stability, interoperability, security, and scalability of system architecture.
• Maintain company interface documentation protocols across all modalities.
• Requirements Analysis & Workflow Design:
• Collaborate with customers and team members to collect requirements, analyze workflows, and translate business needs into technical solutions.
• Assist in implementing new features and functions in collaboration with clinical application analysts.
• Collaborate with engineers and developers to select appropriate design solutions and ensure system compatibility.
• Technical Project Management and Support:
• Manage multiple technical projects, ensuring timely delivery of high-quality outcomes.
• Proactively assess integration platform health, addressing issues impacting system performance or availability.
• Identify and resolve HL7 exceptions, monitoring trends to enhance system performance.
• Act as a Tier II escalation point for the IT team, providing technical consultation and problem-solving support.
• Automation & Reporting Solutions:
• Develop automation scripts for recurring tasks (e.g., scheduling reports, alert notifications).
• Design and deploy clinical automation tools (e.g., DICOM parsing/morphing).
• Build reporting solutions to transform organizational data into actionable insights.
• Train end-users on effective use of reporting tools and applications.
• Continuous Improvement and Lean
• Drive process improvement and customer value through the application of Lean principles.
• Hands-on engagement in understanding and applying Lean
• Maintain an unrelenting focus on improvement and providing customer value

EDUCATION AND/OR EXPERIENCE

• Associate degree (A. A.) or equivalent from two-year college or technical school; or a minimum of one year of related experience and/or training; or equivalent combination of education and experience.
• Required experience with RIS, PACS and Archive systems, DICOM, HL7, FHIR, dictation and reporting systems, Technologist and Radiologist workflow
• Preferred experience: SQL, API integration, PowerShell, JavaScript.

Advance Your Career with Ample Growth Opportunities

• Embark on a Journey of Lean Development (Enterprise Excellence)
• Nurture Your Leadership Potential with Tailored Development Training

Enjoy Generous Benefits

• 4 Weeks of PTO for Both Part-Time and Full-Time Team Members
• Yearly Compensation Reviews to Recognize Your Contributions
• Comprehensive Healthcare Coverage, Including Medical, Dental, and Vision
• HSA Contribution and 401k Matching for Financial Security

Our company is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: Remot

• Interface and Integration Development
• Design, build, deploy, and manage system interfaces and integrations under the guidance of the Solutions Architect.
• Verify the stability, interoperability, security, and scalability of system architecture.
• Maintain company interface documentation protocols across all modalities.
• Requirements Analysis & Workflow Design:
• Collaborate with customers and team members to collect requirements, analyze workflows, and translate business needs into technical solutions.
• Assist in implementing new features and functions in collaboration with clinical application analysts.
• Collaborate with engineers and developers to select appropriate design solutions and ensure system compatibility.
• Technical Project Management and Support:
• Manage multiple technical projects, ensuring timely delivery of high-quality outcomes.
• Proactively assess integration platform health, addressing issues impacting system performance or availability.
• Identify and resolve HL7 exceptions, monitoring trends to enhance system performance.
• Act as a Tier II escalation point for the IT team, providing technical consultation and problem-solving support.
• Automation & Reporting Solutions:
• Develop automation scripts for recurring tasks (e.g., scheduling reports, alert notifications).
• Design and deploy clinical automation tools (e.g., DICOM parsing/morphing).
• Build reporting solutions to transform organizational data into actionable insights.
• Train end-users on effective use of reporting tools and applications.
• Continuous Improvement and Lean
• Drive process improvement and customer value through the application of Lean principles.
• Hands-on engagement in understanding and applying Lean
• Maintain an unrelenting focus on improvement and providing customer valu