Solutions Engineer (m/f/d)

at  Splunk

Splunk is currently seeking a highly motivated, outcome-focused individual to join our pre-sales Solutions Engineering team as a Solutions Engineer (m/f/d) within the German Strategic team. As a Splunk Solutions Engineer, you’ll be a technical sales resource for the German Strategic sales team and support our clients from DAX, MDAX, and selected privately owned companies. You will be the authority on the technical aspects of our solutions and how they integrate within our clients’ workflow and tooling.

REQUIRED SKILLS

• Outstanding interpersonal skills and excellent communication - both written and verbal, with the ability to effectively lead others in a highly collaborative team environment
• Excellent presentation skills and an expert in using data to articulate a story or issue in a Tell-Show-Tell format.
• Excellent time management skills and ability to adapt to evolving priorities, with a dedication to championing the customer and your team.
• Ability to be organized and analytical and will be able to eliminate sales obstacles using creative and adaptive approaches.
• Available to travel to visit prospects and customers in Germany
• Bachelor’s degree or commensurate experience
• Fluent in English & German, both written & spoken, is a must criterion
• IMPORTANT: We can teach you the technology, coach you on soft skills, and educate you on processes. You should have a strong sense of self-motivation, an insatiable curiosity about what “is possible” with technology, the desire to work with an awesome team, and a positive, fun-loving attitude

ROLE

Splunk’s technical sellers seek to unify, advance, and expand the value of the Splunk portfolio by providing deep technical and domain expertise to introduce and operationalize Security and Observability use-cases and solutions. The Solutions Engineers are Splunk’s customer-facing technical account leaders. Their purpose is to partner with customers and Splunk teams to ensure long-term success and growth within Splunk’s customer base. Solutions Engineers are responsible for the breadth of technical engagement within their assigned customers across products, domains, and use cases.
This role requires a self-motivated continuous learner who has a deep desire to solve a wide variety of security and observability problems. Customer interactions will cover a wide range of engagements. Some examples include aligning customer use-cases to Splunk capabilities, providing guidance to customers on solutions that meet their business objectives, presenting to senior customer staff, and partnering with Solution Architects to position and operationalize advanced use-cases and capabilities in your accounts.
A successful Solutions Engineer will not only maintain a technical understanding of Splunk solutions but also build cross-functional relationships with Solution Architects and Professional Service account team members to build scale and impact Splunk’s continued growth.

RESPONSIBILITIES

• Develop and maintain deep expertise of Splunk’s portfolio, use-cases, and its alignment to customer challenges and objectives
• Own Splunk’s portfolio, holistic technical engagement, and customer experience in your accounts
• Drive deeper and broader penetration of Splunk’s products within your accounts
• Operationalize Splunk’s foundational solutions comprised of hybrid/cloud, security, and observability in the customer’s environment
• Build and maintain relationships with key customer personas
• Assemble and lead relevant Splunk technical resources as required to ensure optimal customer outcomes
• Evangelize Splunk’s use-cases at theater/regional industry events and with customers and partners in your region