Solutions Engineering Manager

at  BigID

WHO WE ARE:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We’re leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:

• BigID Named Hot Company in Artificial Intelligence and Machine Learning at the 2024 Global InfoSec Awards
• Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
• CRN 100 list named BIgID as one of the 20 Coolest Identity Access Management And Data Protection Companies Of 2024 (2 years running)
• DUNS 100 Best Tech Companies to Work For in 2024
• Top 3 Big Data and AI Vendors to Watch’ in the 2023 BigDATAwire Readers and Editors Choice Awards
• 2024 Inc. 5000 list for the 4th consecutive year!
• Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

WHO WE SEEK:

BigID is seeking a customer-facing, Solution Engineering team leader to the West region. Candidates should be focused on creating a strong team environment while enabling each SE to grow and contribute to the overall success of the territory. A minimum of 5 years in a previous leadership role(s) is required. Specialty in a technical or consultative position around security, privacy or governance is a plus. BigID foundationally believes that leadership is driven by example: a “player-coach” mentality is non-negotiable.

WHAT YOU’LL DO:

• Manage and mentor a team of 5-10 Sales Engineers
• Hire and retain the best talent from across the industry
• Recognize and reward leadership, promoting team members along the defined career path.
• Gather insights from customers, determine product gaps and work closely with PM/R&D to improve our products
• Stay up to date with current and future market trends, competition and regulatory developments
• Collect and share knowledge within the team
• Determine training needs for overall team and individuals
• Coach other team members where possible
• Report on group activities and trends
• Continuously review and improve our POC process with the goal of reducing our time to close and overall success
• Generate and / or review post POC summary reports. Share findings and take action where needed
• Continuously review and improve Demo flows / messaging
• Expand quality and quantity of all pre sales collateral
• Update demo env to showcase new product functionality, verticals and unique customer use cases
• Maintain content of RFP answer libraries to reduce response times
• Contribute to building Brand awareness
• Coordinate our customer engagements closely with sales, support, services
• Identify all potential areas of improvement (approach, process, execution) within presales
• Review need for special tools or scripts that can make our life easier during POC’s