SORM | Document Specialist | 24-0568

at  State Office of Risk Management

SORM | Document Specialist | 24-0568 (00044843)
Organization: STATE OFFICE OF RISK MANAGEMENT
Primary Location: Texas-Austin
Work Locations: Office of Risk Management 300 W. 15Th St 6Th Floor Austin 78701
Job: Office and Administrative Support
Employee Status: Regular
Schedule: Full-time
Standard Hours Per Week: 40.00
State Job Code: 0152
Salary Admin Plan: A
Grade: 11
Salary (Pay Basis): 3,916.67 - 3,916.67 (Monthly)
Number of Openings: 1
Overtime Status: Non-exempt
Job Posting: Aug 28, 2024, 6:38:47 PM
Closing Date: Ongoing
Description

GENERAL DESCRIPTION

The State Office of Risk Management (SORM) is diverse and inclusive state agency looking for an entry level Document Specialist. This person will assist with originating workers’ compensation claim files by processing mail for SORM. Responsibilities include entry-level data entry work, receiving, sorting, and delivering mail to internal departments, scanning documents, and other responsibilities related to the origination of workers’ compensation claim files. This is an excellent position to learn the inner workings of the documents and processes related to adjusting a workers’ compensation claim. This position is an entry-level administrative support role in the Intake Management department and requires disseminating information in a general office environment.
SORM is a unique state agency. We serve the public by directly serving other state entities with their workers’ compensation claims, insurance and risk management programs, and continuity of operations (COOP) plans. SORM’s unique culture embraces communication, creativity, and critical thinking. We hire results-oriented, curious, innovative, and adaptable people with a strong desire to help our clients, and one another, succeed. SORM continually seeks to enhance the agency’s expertise and service by hiring talented people whose aspirations align with the Office’s vision. If you are a service-minded professional looking for the stability of state service, we would love to visit with you.
As a state employee, you are automatically enrolled in the state’s retirement plan, and are eligible for additional health insurance benefits.

MINIMUM QUALIFICATIONS

• Education: Graduation from a standard senior high school or equivalent
• One year and six months full-time experience working in general office, complex clerical, secretarial or closely related field; may substitute thirty credit
• hours from accredited college or university for the required experience
• Knowledge of general office or administrative practices and procedures
• Knowledge of organizational behavior, including assuming and sharing responsibility
• Skill in working under pressure and meeting deadlines
• Skill in organization.
• Skill in long-range and short-range planning.
• Skill in using a computer for word-processing and data entry/retrieval
• Skill in providing customer service.
• Skill in gathering and analyzing accurate and relevant information.
• Skill in effective oral and written communication [Writing sample to be submitted at the time of interview]
• Ability to receive and positively respond to constructive feedback
• Ability to work cooperatively with others in a professional office environment
• Ability to provide excellent customer service
• Ability to work more than 40 hours as needed and in compliance with the FLSA
• Ability to work 8 a.m. – 5 p.m., Monday through Friday
• Ability to lift and relocate 30 lbs.

PREFERRED QUALIFICATIONS

• Graduation from a four-year accredited college or university with a Bachelor’s degree

Please refer the Job description for details